Create a new virtual machine (VM) guest on VMware - x360Recover

Written By Heather Hootman ()

Updated at August 13th, 2021

[For complete instructions on deploying x360Recover as a VM (Virtual machine]

In order to deploy Axcient x360Recover on VMware, you will need to create a new virtual machine guest.

Create a New Virtual Machine Guest

Use the VMware stand-alone client (5.5), vCenter, or Web client (6.0+) to create a new virtual machine guest for your x360Recover device. Ensure that you provide the guest with sufficient memory, CPU, and storage resources for the type of x360Recover device being provisioned (appliance, vault, or management portal.)

When creating the virtual machine:

  • Choose the most recent Ubuntu Linux operating system available as the target OS.
  • Select virtual machine hardware version 9 or higher (if available).

Customize the Guest VM

Once the guest VM has been created, it needs to be customized to operate properly as a virtual x360Recover device.

ESXi 5.5

Use the vSphere client to connect to your vCenter server or directly to a host and configure the guest VM as follows:

  1. Edit the settings of the virtual machine.
  2. Check the Virtual Machine version and verify that it is set to vmx-09 (ESX 5.1) or higher.

    If the version is less than vmx-09, close the edit settings dialog, right click the virtual machine in the left pane and select Upgrade Virtual Hardware.

    Navigate to the Options page and select Advanced -> General from the left pane.

    Click Configuration Parameters...
  3. Use the Add Row option to add each of the configuration values below to the machine definition.hotadd = "FALSE"
    featMask.vm.hv.capable = "Min:1"
    vhv.enable = "TRUE"
    disk.EnableUUID = "true"
    Click OK to save changes once complete.

ESXi 6.0 +

Use the web client on either your vCenter server or ESXi host to configure the guest VM as follows:

  1. Edit the settings of the virtual machine.
    1. Be sure that Enable CPU Hot Add is not selected.
    2. Check to select Expose hardware assisted virtualization to the guest OS.
    3. Check to select Enable virtualized CPU performance counters.
  2. Select the VM Options tab and click to expand the Advanced section in the left pane.

    Click Edit Configuration.
  3. Click Add parameter to add a new line to the list.

    Then select Click to edit key name and Click to edit value and enter the following:

    disk.EnableUUID = "true"
  4. Click Ok and then click Save.
  5. Install x360Recover onto the guest virtual machine using the latest ISO available from https/

    For detailed instructions on installing x360Recover from ISO and completing product provisioning, see this KB article.