Within Manager, you can generate reports detailing usage summary, appliance and vault details, and more. There are two sets of tabs that organize Reports. The top row of tabs separates BRC and D2C reports.  The Definitions tab allows you to view, edit, or delete reports emailed on a daily, weekly, or monthly basis.  The Auditor tab allows you to fil...

The Axcient Manager Dashboard embodies Axcient’s Manage by Exception philosophy. The Manage by Exception philosophy emphasizes the need to surface alerts, notifications, and activities that most urgently require your attention. In this way, you are able to resolve the most critical issues first, and ensure devices stay fully protected. Client Health...

The Job Details page gives you a detailed breakdown of the specified job. The system will display three different types of jobs: Local backup jobs are listed for a local Appliance, Axcient Cloud backup jobs are listed for an Axcient Cloud Vault, and Private Cloud backup jobs are listed for a Private Cloud Vault. For example, the Job Details page wil...

The Clients page provides a summary of Clients registered under your account. The list view offers at-a-glance information such as health status, protected servers and workstations, and number of Services. On the left-hand side of the page is a search and filter tool, which you can use to sort through the Clients list. The Clients list can be sorted...

Version      2.75.0 When      North America - August 25, 2021     Europe - August 26, 2021 Goals Provide users with the ability to control the backup process for individual objects      Fix issues reported by users  Updates     Google billable SKUs/license types At Axcient, our goal is to ensure your partner experience is consolidated and simple. Pa...

What is the x360Sync Thin Client?   Before Thin Client, x360Sync kept a local copy of your files in sync with the cloud. Users chose which files to store locally through selective sync, and which to keep cloud-only.  However, as data and file counts grow, the storage footprint to keep that data synced locally also grows – consuming an increasingly l...

After you configure service information for a client account, you can specify the Microsoft 365 end user accounts that will be backed up. If you decide not to automatically back up Microsoft 365 end user accounts, you can manually select accounts in the Accounts page. x360Cloud might take up to 24 hours to back up selected end user accounts. The ini...

Version      2.78.0 When      Europe - September 16, 2021     North America - September 20, 2021 Goals      Fix issues reported by users  Action required Additional permissions required for x360Cloud Google Marketplace application.     Google Workspace is requiring that all Google Contacts API calls be migrated to the new Google People API. This wil...

Version Web v 2.64.0 Release Date April 5, 2022 Enhancements Text in New Folder name input is automatically selected when creating a new folder Fixes N/A SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Free certification courses are available in the Axcient x360Portal under Trai...

You have the ability to configure vault settings from within the RMC. For example, as a best practice, we recommend setting up vault-wide alerts and threshold settings. When you configure these settings, you select when a vault's health status changes. To configure vault settings: 1. In the Axcient RMC, click the Vaults tab. The Vaults page displays...