Heather Hootman

Heather activity

0 Articles Written Last Month

0 0 0 0 0 0 0

Updated July 14th, 2021 by Heather Hootman

Monitor alerts in the appliance web interface - x360Recover

The Alerts tab shows the status of any active or recent alerts generated by the Appliance. For example, you can track missed backups, Vault replication status, storage failures, and more. The following alerts can be generated by the Appliance: Missed Backup The Missed Backup alert is generated if a Protected System did not complete the last schedule...

1 min reading time
Updated July 1st, 2021 by Heather Hootman

Use an existing SSL certificate (private cloud) - x360Sync

Alternatively, if you already have the required .key file, .crt file, and bundle.crt file, you can simply move these files into your Apache directory. You must also update the Apache httpd.conf file to reflect this change. To use an existing SSL certificate with Apache: In your server, copy the following files: .key file .crt file bundle.crt file Pa...

0 min reading time
Updated February 28th, 2022 by Heather Hootman

Port forwarding for a virtual office - x360Recover

Port forwarding is not enabled by default but can be configured to work in a virtual office.  NOTE: Enabling port forwarding could lead to network collisions if configured on a test virtual office. Do not enable and configure port forwarding for a test virtual office as productivity and data loss might occur. Additionally, Port forwarding must be en...

0 min reading time
Updated June 1st, 2022 by Heather Hootman

May 2022 - v 2.10.0 - Release Notes x360Portal

Version Application 2.10.0 When May 17, 2022 Enhancements Added checkbox for x360Sync under Product Access section of the Create/Edit User form  Updated table column heading on Users page from "Role" to "Portal Role"  Fixes N/A SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Fre...

0 min reading time
Updated July 1st, 2021 by Heather Hootman

Install and configure SSL certificates (private cloud) - x360Sync

A valid CA signed SSL certificate must be installed on both the Apache server and the x360Sync application server. Specifically: A valid CA signed SSL certificate must be installed on your Apache server to allow mobile devices to connect. A valid CA signed SSL certificate must be installed on your x360Sync application server to allow desktop clients...

0 min reading time
Updated July 15th, 2021 by Heather Hootman

Monitor appliances and vaults using the Managed Systems page - x360Recover

The Managed Systems page displays details of all connected Appliances and Vaults. You can use this page to track the details of each Appliance and Vault connected to the GMP. For example, you can use the Version column to ensure each Managed System is running the latest version of the software. You can also use the Stats Time column to verify that e...

1 min reading time
Updated July 6th, 2021 by Heather Hootman

Note about excluded extensions - x360Sync

While most of your files and folders will easily sync across all of your devices, certain system files and folders, as well as temporary application files, will not sync. Your administrator may have also configured other file extension types—such as application or video files—to be excluded from the syncing process. You can add files with excluded e...

0 min reading time
Updated July 15th, 2021 by Heather Hootman

Manage vaults - x360Recover

The vault is the datacenter component of x360Recover. Because the vault receives replicated protected system data, it is important that you perform basic administrative tasks to ensure the integrity of your data. Whether you are vaulting to the Axcient Cloud or to your own Private Cloud datacenter, you can perform various management tasks within the...

0 min reading time
Updated July 15th, 2021 by Heather Hootman

Recover a domain controller - x360Recover

If you are restoring a Domain Controller, you will need to perform additional steps when booting for the first time after recovery. Simply restoring a Domain Controller to an earlier point in time is insufficient, as the directory is replicated to multiple Domain Controllers and time-stamped with a serial number to identify the latest version. For e...

0 min reading time
Updated August 24th, 2021 by Heather Hootman

Sync files with the Thin Client - x360Sync

When files and folders are added to the web portal, they automatically become viewable on your local machine, inside your Synced Folder. You can either keep content online to conserve local storage resources, or make files available for offline use. To upload files in the Thin Client on a Windows machine: On your computer (local machine), open the T...

1 min reading time