Heather Hootman

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Updated March 29th, 2022 by Heather Hootman

Mar 2022 - Thick Client v 3.4.0 - Release Notes x360Sync

March 2022 - Release Notes - x360Sync Component      x360Sync Thick Client Version      3.4.0 When    March 2021  Enhancements   Dropped unused "Signature" column from the agent database Fixed backup collisions  Fixes Fixed an issue where upgrading to Thick Client 3.4.0 resulted in failure  Fixed an issue where Thick Client install failed on 32-bit ...

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Updated July 15th, 2021 by Heather Hootman

Download files and folders with the Mount Tool - x360Recover

For simple recovery of a few files or folders, you can use the Mount tool on the Protected System Details page to quickly browse for, and restore, data. This tool is available in both the Appliance and Vault Web interface. To download files and folders with the Mount tool: Open any Web browser and navigate to your Appliance or Vault Web interface. I...

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Updated July 15th, 2021 by Heather Hootman

Monitor protected systems with the Boot VM Report - x360Recover

The Boot VM Report provides a visual quick reference to the status of the latest Boot VM test for all Protected Systems managed by the Global Management Portal. With the details in this report, you can quickly verify that all Protected Systems are bootable. Note To properly utilize the Boot VM Report, the Boot VM Check feature must be enabled for ea...

1 min reading time
Updated July 6th, 2021 by Heather Hootman

Download the Thin Client - x360Sync

What is the x360Sync Thin Client?   Before Thin Client, x360Sync kept a local copy of your files in sync with the cloud. Users chose which files to store locally through selective sync, and which to keep cloud-only.  However, as data and file counts grow, the storage footprint to keep that data synced locally also grows – consuming an increasingly l...

1 min reading time
Updated July 6th, 2021 by Heather Hootman

Create and manage Team Shares and Share Links - x360Sync

In addition to using standard files and folders, end users can collaborate and share content using both Team Shares and share links. Team Shares are shared folders that can be accessed by groups of users. Team Shares can be configured for users in your organization; guest accounts cannot be added to Team Shares. Share links allow you to share a dire...

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Updated July 21st, 2021 by Heather Hootman

Manage user accounts - x360Sync

When new users have been added to your system, you have many options for managing user accounts. Using the Accounts page, you can view a list of user accounts, send email messages to user accounts, edit user accounts, and delete user accounts. TIP If you want to see a list of all user accounts from every organization and suborganization, make sure y...

1 min reading time
Updated July 21st, 2021 by Heather Hootman

Outlook add-in - x360Sync

The Outlook add-in allows you to email links to files and folders using your Microsoft Outlook application. When you use this feature, you can share links to Synced Tool items, as well as local content, directly from within your email platform. Additionally, the Outlook add-in keeps track of the items that you have shared by creating and populating ...

4 min reading time
Updated June 30th, 2021 by Heather Hootman

Turn on Fast Delta for Microsoft Exchange and Microsoft SQL protected systems - x360Recover

If a protected system houses a large database system, such as Microsoft Exchange or Microsoft SQL, you can improve backup performance by turning on Fast Delta. Fast Delta is a block change scanning tool that dramatically improves the backup performance of large database applications, like Microsoft Exchange and Microsoft SQL. Enabling Fast Delta can...

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Updated July 7th, 2021 by Heather Hootman

Monitor an organization dashboard - x360Cloud

Monitor an organization dashboard When you first log in to an organization, you will be presented with the Dashboard page. You can use this page to view connected services, activity reports, and backup statistics. To monitor the Dashboard: In the Reseller Portal Organizations page, click the name of the organization you want to manage. The client ac...

1 min reading time
Updated July 6th, 2021 by Heather Hootman

Download mobile apps - x360Sync

In addition to using the web portal or the desktop client on your local machine, you can manage files and folders from an app on your mobile device. Mobile app versions include Android and iOS. You can manage your files and folders from various mobile apps, including the Android app and the iOS app. Find and download the Android app in Google Play, ...

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