Monitor alerts in the appliance web interface - x360Recover

Written By Heather Hootman (Administrator)

Updated at July 14th, 2021

The Alerts tab shows the status of any active or recent alerts generated by the Appliance. For example, you can track missed backups, Vault replication status, storage failures, and more.

The following alerts can be generated by the Appliance:

Missed Backup

The Missed Backup alert is generated if a Protected System did not complete the last scheduled backup.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

Failed Backup

The Failed Backup alert is generated if a backup process fails.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

No Transmission to Vault for 48 Hours

The No Transmission to Vault for 48 Hours alert is generated if the Appliance is not able to connect with the Vault within a 48-hour time period.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

Degraded Storage Volume in ZFS Pool

The Degraded Storage Volume in ZFS Pool alert is generated if an Appliance storage volume has been marked as degraded.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

ZFS Pool Offline

The ZFS Pool Offline alert is generated if the entire ZFS Storage Pool is offline.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

Storage Pool at 80% Capacity

The Storage Pool at 80% Capacity alert is generated when storage capacity for the Appliance is over 80% full.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

End User Disk Quota

The End User Disk Quota alert is generated if disk quota configured for a Customer reaches the specified limit.

This alert will display in the Alerts tab. Optionally, you can configure an Email alert or a ConnectWise alert.

Boot VM Check
The Boot VM Check email report provides a complete list of Boot VM Check results. You can also access this information in the Global Management Portal.

For instructions on integrating with ConnectWise, please reference the Integrating with ConnectWise section of this guide.

To view alerts in the Appliance Web interface:

  1. Log in to the Appliance Web interface.
  2. In the left-hand navigation menu, click the Alerts tab.
  3. In the Alerts page, read each alert to understand important events that occur in the system.
  4. Use the Status column to view the status of alerts. Alert status can be Active, Closed, or Auto Cleared.
  5. Hover your mouse over icons in the Status column to read their text label.