Configure the vault - x360Recover

Written By Heather Hootman ()

Updated at June 16th, 2022

Whether you are vaulting to your private cloud or to the Axcient Cloud, you will need to configure your vault for use.

To configure the vault:

  1. Open a browser and navigate to the URL of your vault.
  2. Note

    If you are prompted with the following dialog during provisioning, Hardware Virtualization support has not been enabled for this system and virtualization (including Boot VM checks) will not be accessible on this Vault. Ensure that Intel-VT/AMD-V are enabled within the system BIOS.

    Hardware virtualization is not supported in the Axcient Cloud, so it is normal to see this dialog when provisioning a Vault in the Axcient Cloud.

  3. In the Setup Wizard, read the End User License Agreement (EULA) and select the I Accept the terms in the license agreement radio button, and then click the I Agree button to continue.
  4. In the next screen, click the First machine in Cluster radio button, and then click the Next button to continue.
  5. In the next screen, configure each Vault password, including:
    1. The Linux RootUser password, which is the operating system super-user; this user requires a highly secure password,
    2. The User password, which is a limited access shell account, and
    3. The Admin (Web GUI) password, which is used to access the Web Interface and all features.
  6. Click the Next button to continue.
  7. In the next screen, select the Vault option to indicate this machine will serve as the Vault, and then click the Next button to continue.
  8. In the next screen, use the Select Time Zone drop-down menu to select the time zone for the selected Location.
  9. Click the Setup button when you are finished. The Vault will complete the configuration process and reboot.

Note

On first login you will receive a pop-up requesting you to configure the Auto-Enable Remote Assist feature. Selecting Yes will enable Remote Assist to automatically be enabled for 7 days following an upgrade of the Software.

Remote Assist allows our support escalation and development teams to access your BDR devices without your intervention in order to perform troubleshooting. Axcient monitors all BDR devices via Telemetry and attempts to proactively correct issues that may occur during operation or updates whenever possible.