Tami Sutcliffe

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10 Articles Written Last Month

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Updated August 15th, 2022 by Tami Sutcliffe

x360Recover Bare Metal Restore (BMR) 2.6.0.31 - August 12 2022

  Version:     x360Recover Bare Metal Restore 2.6.0.31  Release Date:     August 12 2022  Release overview  x360Recover Bare Metal Restore 2.6.0.31 is a feature release. The primary purpose of this release is to provide a simplified user experience when performing recoveries. For complete details on using BMR, refer to the Bare Metal Restore Guide. ...

1 min reading time
Updated March 25th, 2022 by Tami Sutcliffe

Use x360Recover within VLAN environments

While x360Recover does not yet have direct support for configuration of VLANs within the product, it is still possible to use x360Recover in environments with multiple VLANS, for backup and disaster recovery through virtualization of protected systems.  Configure a x360Recover device to access a separate VLAN In order to configure your x360Recover d...

1 min reading time
Updated December 20th, 2023 by Tami Sutcliffe

Specify an email server - x360Sync

After you create an organization and configure general settings and policy settings, you can configure email server settings for outbound emails. The email server is used to send account invitation emails, reset password emails, alerts, and share emails. By default, the x360Sync email service is configured for use immediately after an organization i...

1 min reading time
Updated June 17th, 2024 by Tami Sutcliffe

Mar 20 2024 - Manager (RMC) 5.10

  Version: x360Recover Manager (RMC) v 5.10  Release Date: March 20, 2024 X360Recover Manager (RMC) 5.10 includes UX improvements and bug fixes Summary of enhancements The Overview and System Details tabs of the Dashboard have been combined into a single view. We've updated the button styling for improved accessibility in the Virtual Office flow of ...

0 min reading time
Updated July 28th, 2021 by Tami Sutcliffe

OBM local backup repository service won't start (0x20000) - Backup for Files

Problem The local backup repository service fails to start, with an error message similar to the following: ERROR: 0x20000 (Code: 20000): The storage repository '<name>' does not exist. Use the Configure page of the <name>Server Manager to create and initialze the storage repository. {eFS:LSerServer:112} ERROR: The <name>Server ser...

1 min reading time
Updated January 8th, 2025 by Tami Sutcliffe

2024 knowledgebase articles

2024 Knowledgebase articles Q4 2024  Added/Updated week of Dec 16 2024  x360Recover - Pros and cons: D2C Local Cache vs. appliance x360Recover - Dec 13 2024 - Manager (RMC) 5.3 release notes x360Cloud - Integrate x360Cloud with Asio Added/Updated week of Dec 9 2024 x360Sync Introduction to x360Sync for End Users How do I update a desktop client? - x...

6 min reading time
Updated January 30th, 2025 by Tami Sutcliffe

x360Recover Geo+ User Guide

What is Geo+?    Geo+ is Axcient’s solution for geo-redundant storage. Geo+ creates a secondary copy of your restore points (in a geographically separate location from your primary location).   This protects you against a site-wide disaster at your primary site.  Watch our early release product call:   Availability Geo+ became generally available in...

4 min reading time
Updated May 8th, 2023 by Tami Sutcliffe

Recovery Center live mode

Introducing:  Live mode for recovery operations  Recovery Center 1.10.0 and newer now supports Live mode for recovery operations.  What is Live mode?   Selecting Live mode during a recovery with Recovery Center alerts the system that you are performing a production recovery operation (and not simply a test.) Recovery Center User Guide How does Live ...

4 min reading time
Updated August 1st, 2023 by Tami Sutcliffe

Jul 2023 - v 3.40.0 - Release Notes x360Cloud

x360Cloud INDEX   |   Release Notes    |   x360Cloud Data Sheet   |   x360Cloud Essential User Guide Version       3.40.0  Date North America: July 12, 2023 Europe: Jul6 6, 2023 Goals To improve stability of backups for Microsoft 365 To fix defects in UI\UX and address issues reported by users Fixes Fixed issue when Microsoft 365 OneDrive and ShareP...

0 min reading time
Updated April 13th, 2022 by Tami Sutcliffe

Manage snapshots being used

Expanding the Snapshots section on the Protected Systems Details page will display all recovery points that are currently in use.  Snapshots in use include those running VM’s, those currently mounted, those being exported, or those currently exposed as iSCSI targets. Such snapshots will be listed under the USED column.  The Snapshots section also pr...

0 min reading time