Overview: Licensing in x360Recover Manager (RMC) Welcome to the licensing tools in x360Recover Manager: This article will give you a brief history of our legacy licensing portal and introduce the tools now available in x360Recover Manager to manage licenses within x360Recover Manager manage clients within x360Recover Manage manage passwords within x...

Overview  How long the initial backup/upload will take depends on several factors, including: Amount of data to backup Number of files to backup Upload bandwidth (speed) of the client Internet connection Latency (delay) of the client Internet connection This article will help you estimate how long the initial backup will take based on these factors....

Version:  Bare Metal Restore (BMR) 2.9.0.x  Release date:   October 15 2024  Release overview x360Recover Bare Metal Restore 2.9.0.x is a feature release. The primary purpose of this release is to enhance the Bare Metal Recovery (BMR) wizard to support both the x360Recover Recovery Manager (RMC) and our x360Portal cloud users when they are authentic...

Overview  After you configure your client's organization, you will be redirected to the organization's Settings page, where you can: update Services settings review General settings such as contact details manage User settings including adding and deleting organization-level user accounts For detailed instructions on configuring a full range of clie...

You already have a vault All new Axcient x360Recover partners have a vault and a Management Portal provisioned within the Axcient Cloud. Existing partners who purchased x360Recover directly from Axcient also have a vault and a  Management Portal provisioned within the Axcient Cloud.  Credentials and access instructions were sent to the administrativ...

Overview When setting up an x360Sync Private Cloud environment, you need to configure an SSL certificate for your Apache server. If you already have an existing IIS .pfx file, you must first convert it to a .key file using the OpenSSL application, according to the instructions outlined below. After completing these steps, you can then continue the S...

Overview:    You receive an error message in your backup logs along the lines of:  Did not find a recent collapsed incremental backup within 3 days for the ShadowProtect file: \\?\X:\VolumeImages\SERVER\C_VOL-b001.spf. Check ShadowProtect and ImageManager for more information on why backups are not properly being generated. We report this error when...

Each Axcient Continuity Cloud node is provisioned with a virtual firewall to handle internet traffic for your restored virtual machines and provide secure access to your servers.    This guide includes the following sections to configure your firewall completely: Access your assigned pfSense virtual firewall Configure the LAN Interface of the firewa...

STEP 1. Configure ConnectWise Note: You will need access to the ConnectWise System > Members page.  1.1 Once in the System > Members page: 1.1.1 Go to the API Members tab 1.1.2. Select the ‘+’ icon to add a new API Member.  1.2. For the Member ID, enter Complete all required fields. When you get to the Role ID field, the member role must have ...