Tami Sutcliffe

Tami activity

0 Articles Written Last Month

0 0 0 0 0 0 0

Updated June 19th, 2024 by Tami Sutcliffe

** Q1 2024 release highlights: [video: 15 min]

Axcient release highlights Q1  2024  This   15 minute video  showcases what’s new for the first quarter in 2024,  including an agent for macOS, Fair Use visibility, Health Dashboard updates, and Public APIs early access. Watch here: SUPPORT  | 720-204-4500 | 800-352-0248 Contact Axcient Support at  https://partner.axcient.com/login  or call 800-352-...

0 min reading time
Updated October 8th, 2025 by Tami Sutcliffe

How to request your Axcient Cloud hosted data on a USB drive - x360Recover

To request a copy of your hosted data on a USB drive, please review the following information detailing costs and shipping options before you submit your request. What are my costs for an emergency restore on a USB drive? a.  Data archive fee  The data archive fee applies to the server data from a backup account, target core, or cloud node. (We some...

2 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

PassPhrase White Paper

  Introduction Protecting your privacy and securing your data is our number one priority. Your pass phrase is encrypted twice before it is stored on the server to prevent anyone but you from recovering the stored pass phrase. The system is designed so that recovering a pass phrase requires action from two people: the person that created the key and ...

1 min reading time
Updated November 20th, 2024 by Tami Sutcliffe

Nov 2024 - v3.59.0 Release Notes x360Cloud

Version       3.59.0     Date      United States —  November 18 2024       Europe and Canada — November 19 2024    Goals Improve visibility and user experience with Export to PST. Improve stability of backups Fix defects in UI\UX and address issues reported by users Improvements  Data exported to PST is now reflected in the Audit Log As a reseller, ...

2 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Re-registering VSSAdmin - Writers not stable

Do not recommended to perform on Small Business Server, the steps performed on Small Business Server are at own risk.  Right-click the following services one at a time. For each service, click Restart: COM+ Event System COM+ System Application Microsoft Software Shadow Copy Provider Volume Shadow Copy Over elevated CMD type vssadmin list writers Re-...

0 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Backup for Files - [z2015] Online Backup Manager Release #: v3.9

Online Backup Manager Release #:  v3.9 Release Date:  Internal release only – Week of 11/09/2015 BDR for Acronis Axcient BDR for Acronis partners can now monitor their local and cloud Acronis AMS’.  Acronis AMS information is collected by the OBM and uploaded to the Axcient Backup Portal for single-pane viewing.  Within the Backup Portal: AMS status...

0 min reading time
Updated October 24th, 2025 by Tami Sutcliffe

Which file types can I back up? - x360Sync

x360Sync allows administrators and end users to back up personal files and folders that exist on registered Windows and Mac machines. What File Types Can I Back Up? The Backups feature is designed to back up and restore important personal files, including Microsoft Office content, pictures, PDFs, and so forth. These files are typically stored in a u...

0 min reading time
Updated October 8th, 2025 by Tami Sutcliffe

Feb 28 2023 - v.2.32.0 - Release Notes x360Portal

Version Application 2.32.0 When February 28, 2023 Enhancements We've completed a major facelift to the x360Portal.  x360Portal now enjoys the same branding, layout, and menus applied to our recently-refreshed x360Cloud product portal.  We are finalizing the launch of our new Training experience within x360Portal, which will allow you to efficiently ...

0 min reading time
Updated September 18th, 2025 by Tami Sutcliffe

BRC - How to use the BRC Admin Console

For our partners running AxOS 7.0.0 or later, the BRC appliance Admin Self-Service Console enables partner administrators to handle routine appliance maintenance via an Interactive Appliance Shell. Accessing the BRC Admin Console on the BRC appliance The Admin Console can be accessed from the RMC Service Details page. Note: Please contact Axcient Su...

1 min reading time
Updated July 7th, 2022 by Tami Sutcliffe

Backup for Files - How long will the initial backup take?

Overview How long the initial backup/upload will take depends on several factors, including: Amount of data to backup Number of files to backup Upload bandwidth (speed) of the clients Internet connection Latency (delay) of the clients Internet connection This article will help you estimate how long the initial backup will take based on these factors...

3 min reading time