Tami Sutcliffe

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Updated October 6th, 2025 by Tami Sutcliffe

Manual partition recovery - x360Recover

In some cases, it may be necessary to perform a manual, partition-by-partition recovery operation to restore a system to working order. For example, if the original source disk contains multiple Windows volumes, and you must restore the original topology when recovering the system, you can use a manual copy process to recover the data, one partition...

1 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Microsoft Services Agreement

[from Microsoft Services Agreement] Published: 7/1/2019 © Microsoft 2020 https://www.microsoft.com/en-us/servicesagreement 6. Service Availability a. The Services, Third-Party Apps and Services, or material or products offered through the Services may be unavailable from time to time, may be offered for a limited time, or may vary depending on your ...

0 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Backup for Files - Backup for Files Mac/Linux Install detailed steps

OSX Installation Instructions  Summary  The Mac based software is a command line only file based backup utility. It will run on an Intel based MAC. At this time all setup and configuration of the software will have to be done via the command line. There is no built in scheduling mechanism so you will have to use launchd or another Mac scheduling uti...

5 min reading time
Updated August 29th, 2024 by Tami Sutcliffe

Aug 06 2024 - Manager (RMC) v.5.19

Version:   x360Recover Manager (RMC) v 5.19 Release date:   August 6, 2024  X360Recover Manager (RMC) 5.19 includes enhancements and bug fixes Summary of enhancements Improved performance of filters on Licenses tab Summary of bug fixes Fixed an issue preventing NOC Users from starting a Virtual Office. Fixed an issue that prevented users from disabl...

0 min reading time
Updated October 13th, 2025 by Tami Sutcliffe

Architecture - x360Sync

x360Sync is a software platform that enables online file synchronization, sharing, and backup for businesses. With a focus on security, reliability, and integration, x360Sync provides IT professionals with a solution to the universal access, sharing, and file-recovery problems that plague businesses. Simply put, x360Sync is the most advanced file-ba...

3 min reading time
Updated October 6th, 2025 by Tami Sutcliffe

Filter unwanted alerting events sent to PSA

Scenario:  Appliance and vault devices use an Exchange server email account to deliver alert messages to a third party ticketing system (Like Autotask or ConnectWise.) Certain alerts (Like Agent Disconnect/Connect messages) are creating unwanted tickets in your PSA. Solution: Use Exchange Transport Rules to filter unwanted messages before they are d...

0 min reading time
Updated October 24th, 2025 by Tami Sutcliffe

Dec 11 2024 - Manager (RMC) 5.27

Version: x360Recover Manager (RMC) v 5.27  Release Date: December 11, 2024  X360Recover Manager 5.27 includes enhancements and assorted bug fixes.  Summary of enhancements Direct-to-Cloud protected systems now use the correct “backup” term instead of “replication” in the RMC UI. Added “Latest RP” fields to the top of the Protected System Details pag...

0 min reading time
Updated October 9th, 2025 by Tami Sutcliffe

Manual virtualization for Local Cache- D2C

With x360Recover Direct-to-Cloud (D2C) and local cache, you can directly create a virtual machine on Hyper-V for near-instant recovery of your protected systems..  Need more details on  Local Cache for Direct-to-Cloud (D2C )  ? STEP 1. Install Recovery Center  Start by installing Recovery Center on a suitable Hyper-V host . (For example, you can cho...

3 min reading time
Updated November 20th, 2024 by Tami Sutcliffe

Nov 2024 - v3.59.0 Release Notes x360Cloud

Version       3.59.0     Date      United States —  November 18 2024       Europe and Canada — November 19 2024    Goals Improve visibility and user experience with Export to PST. Improve stability of backups Fix defects in UI\UX and address issues reported by users Improvements  Data exported to PST is now reflected in the Audit Log As a reseller, ...

2 min reading time
Updated October 24th, 2025 by Tami Sutcliffe

Mar 20 2024 - Manager (RMC) 5.10

  Version: x360Recover Manager (RMC) v 5.10  Release Date: March 20, 2024 X360Recover Manager (RMC) 5.10 includes UX improvements and bug fixes Summary of enhancements The Overview and System Details tabs of the Dashboard have been combined into a single view. We've updated the button styling for improved accessibility in the Virtual Office flow of ...

0 min reading time