Tami Sutcliffe

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8 Articles Written Last Month

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Updated June 14th, 2023 by Tami Sutcliffe

v21.6.0 - Axcient DirectRestore (ADR) Release Notes

Version      21.6.0 Release Date       June 14, 2023   Summary of Changes  Added support for Microsoft Exchange Server 2019 CU12 and CU13 Added support for Microsoft Exchange Server 2016 CU23 Added support for Microsoft SQL Server 2019 CU20 Changed the way the log files are created. Each database opening will now generate its own log file, making di...

0 min reading time
Updated May 21st, 2025 by Tami Sutcliffe

x360Cloud User Guide & Supported Services

x360Cloud INDEX   |   Release Notes   |   x360Cloud Data Sheet   |   x360Cloud Essential User Guide Welcome to the x360Cloud Essential User Guide This is a self-guided manual to walk through features and functionality for x360Cloud. Keep reading to learn more about the Microsoft and Google services and features x360Cloud supports.  For a more hands-...

6 min reading time
Updated October 19th, 2023 by Tami Sutcliffe

1b. Appliance warranty FAQs- x360Recover

See our main appliance warranty page for details on terms and prices Q: At the end of the 36-month lease term, I chose to purchase my leased x360Recover appliance. Will I continue to receive warranty-based appliance support for this appliance?  A: You will receive warranty-based appliance support through the duration of your warranty term. Often, th...

2 min reading time
Updated January 10th, 2025 by Tami Sutcliffe

Appliance-based license billing - x360Recover

Flexible billing model  x360Recover has a flexible billing model, providing several licensing possibilities.  Appliance-based license billing: Appliance-based billing allows licenses on a per-device basis, with servers or workstations as end points at different prices. Direct-to-Cloud (D2C) billing: D2C delivers the full-featured backup of tradition...

3 min reading time
Updated August 12th, 2024 by Tami Sutcliffe

JULY 2024 Technical Best Practices Newsletter

              Technical Best Practices Newsletter               July 2024 -----------------------------------------------------------                 ARCHIVE |  New! Release highlights for Q2 2024 Check out our 15 minute video showcasing releases in 2024 Q2,  including: an agent for macOS, Fair Use visibility, Health Dashboard updates, and Public AP...

2 min reading time
Updated April 10th, 2024 by Tami Sutcliffe

Overview of recovery choices - x360Recover

Trying to select the best recovery methods and options for a particular situation? We've compiled this index to help you compare choices within one convenient worksheet.  Take a look at our Recovery Playbook Need a map? Review these two maps to decide what you are recovering: (You'll review methods below) MAP#1 - FILES AND FOLDERS MAP#2 - ENTIRE PRO...

6 min reading time
Updated May 21st, 2025 by Tami Sutcliffe

Automatically back up Google Workspace user accounts - x360Cloud

After you configure service information for a client account, you can specify the end user accounts that will be backed up. Optionally, you can configure x360Cloud to automatically back up new Google Workspace accounts. x360Cloud might take up to 24 hours to back up selected end user accounts. The initial back up might take up to 72 hours to complet...

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Updated May 21st, 2025 by Tami Sutcliffe

Create and configure organizations - x360Cloud

Overview In x360Cloud, you can choose to create and configure organizations in Microsoft 365  and also in   Google Workspace. This article will walk you through how to create and configure these types of organizations - and we've also included the steps to create a new organization-level account (if needed). Choose your system a. Create an organizat...

7 min reading time
Updated November 18th, 2024 by Tami Sutcliffe

[TEST] Creating a New Runbook [simulation]

EXAMPLE#1 Click here to see the steps to create a new Runbook EXAMPLE#2 https://training.securewebportal.net/simulations/Creating%20a%20New%20Runbook%20Walkthrough/story.html Below are instruction to upload a shared sim file at to the kb. Shared files are here: https://efolderinc.syncedtool.com/shares/file/ilT0860Dzvr/ This is the format for the sim...

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Updated August 26th, 2024 by Tami Sutcliffe

test

moving test using new editor  ...

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