Recover an Exchange mailbox with DirectRestore (ADR) - ( Overview) For appliances: Recover an Exchange mailbox on an appliance Perform Microsoft Exchange granular recovery from a Direct-to-Cloud (D2C) protected system  Axcient Direct Restore (ADR) works by directly accessing files from the Microsoft Exchange mailbox database, and then extracting and...

Problem: The user receives the following error in the Unified Management Console (UMC). winexe returned error: Unable to connect to remote host using configured credentials. Errors occurred learning about remote client. Errors occured while setting up the task to run. Cause: The Axcient appliance is unable to access the target device for replication...

View the Axcient Product Roadmap   We've added a Product Roadmap to the x360Portal dashboard, delivering a current snapshot of the projects underway at Axcient. Click on the tile at the bottom of the x360Portal dashboard to open the full Product Roadmap: The top navigation on the Product Roadmap includes status reports on Axcient's released projects...

Overview   The Backup for Files product keeps an incremental backup cache in a subdirectory of the installation folder. The incremental backup cache is about 1.5% of the size of the backed up data. If you are backing up a large amount of data, this incremental backup cache can grow to be large, so you may need to move the installation directory to a...

Welcome to your D2C onboarding playbook This playbook will help you become familiar with Axcient's x360Recover Direct-to-Cloud (D2C) Prepare your environment Access your x360Portal account Access your vault Work with a backup agent Manage backups Set up local cache for D2C Recover Additional documentation:  D2C Quick Start Guide       D2C  I ndex D2...

What does this setting control? This setting controls the frequency of alerts generated when backups are missed. Where do I find this setting? This setting is available on both vaults and appliances, and is found on the Protected System > Protected System Details page: How does this setting configuration work? The default value for this setting i...

Component x360Sync Thick Client Version 3.6.8 Release Date March 28, 2024 (Private Cloud only) Fixes Fixed an issue when special characters in file and folder names could cause duplicates Fixed an issue when special characters in file names could cause recurring file events SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://par...

1. Download the Rufus - Create bootable USB drive utility You'll need to access a bootable USB creation tool.   1.1. Use a utility like Rufus - to create a bootable USB drive 2. Download the installation ISO file You can download the installation ISO from the Software downloads page or from an appliance or vault. 2.1. Locate the Downloads tab in the...

Why use Fast Delta for SQL and Exchange Servers? If a protected system houses a large database system, such as Microsoft Exchange or Microsoft SQL, you can improve backup performance by turning on Fast Delta. Due to Microsoft's  'cheating' (bypassing the normal Volume Shadowcopy Services processes), the agent cannot rely on VSS to determine changed ...

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