Tami Sutcliffe

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Updated October 6th, 2025 by Tami Sutcliffe

AutoVerify Troubleshooting Guide - x360Recover BDR

Overview   AutoVerify is a method of validating and testing the integrity and recoverability of protected systems released with x360Recover version 8.3.0. [Learn more about AutoVerify: ] With AutoVerify, each nightly Boot VM check performs a series of deep system integrity checks within the running virtual machine, to ensure that the protected syste...

4 min reading time
Updated October 3rd, 2025 by Tami Sutcliffe

Feb 05 2025 - Manager (RMC) 6.00

Version:       x360Recover Manager (RMC) v 6.00 Release date:      February 05 2025 X360Recover Manager 6.00 includes workflow enhancements and bug fixes.  Summary of enhancements Added Job History table to Protected System details pages in RMC No need to drill down to the Vault & Appliance GUIs to view the history of jobs (or jobs in progress) ...

0 min reading time
Updated October 17th, 2025 by Tami Sutcliffe

Jan 2024 - Web 2.79.1 - x360Sync Release Notes

Component x360Sync Web Version 2.79.1 Release Date January 4, 2024 Fixes Fixed an issue with the drag-and-drop uploader not working when visiting a link to a shared folder   SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Free certification courses are available in the Axcient x...

0 min reading time
Updated September 9th, 2024 by Tami Sutcliffe

AUGUST 2024: Technical Newsletter

 Technical Best Practices NEWSLETTER               August 2024 | ARCHIVE Hey Tami,  Our technical newsletter outlines recent feature releases & updates, upcoming events, and relevant knowledgebase articles from Axcient. We hope you enjoy!   🕓  Register for early access: PST exports for x360Cloud  Accelerate your M365 restores Exporting Office 36...

2 min reading time
Updated August 6th, 2025 by Tami Sutcliffe

Jun 2025 - Server 3.6.32 - x360Sync

Component x360Sync Server Version 3.6.32 Release Date June 10, 2025 Fixes Stability improvements to the wipe process (permanent file deletion) Stability improvements for WebDAV  SUPPORT  | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Have you tried our Support chat for quick questions?...

0 min reading time
Updated September 18th, 2025 by Tami Sutcliffe

BRC - Replication failed due to SMBCIFS error

Problem: The user received the following error message when a replication job failed to start: Error - fuse: bad mount point `/uptiva/mounts/1/4/e$': No such file or directory main.c(smbcfs_main):866 ERROR: fuse_parse_cmdline\nUnable to mount //<IP Address>/e$ on remote host. Unable to mount //<IP Address>/e$ on remote host. Errors occur...

1 min reading time
Updated October 3rd, 2025 by Tami Sutcliffe

Jan 22 2025 - Manager (RMC) 5.30

Version:       x360Recover Manager (RMC) v 5.30 Release date:      January 22 2025 X360Recover Manager 5.30  includes workflow enhancements and bug fixes.  Summary of enhancements Added the ability to download the x360Recover agent from RMC with no need to access the vault or appliance GUI. Download Agent button added to Dashboard, Client Details, A...

0 min reading time
Updated September 18th, 2025 by Tami Sutcliffe

BRC - How to Locate the BMR ISO

Problem: The user is unable to find the BMR ISO download link. Cause: N/A  Solution: The latest BMR ISO can be found in the Downloads page of the User Portal at the following URL: http://portal.axcient.com/downloads/. User Portal credentials are required in order to access the User Portal. Please consult with the team member managing the Axcient pro...

0 min reading time
Updated October 1st, 2025 by Tami Sutcliffe

Virtual Office FAQs

What is Virtual Office? The cloud failover feature in x360Recover allows you to start virtual machines in the Axcient Cloud of one or more protected devices. You can then create a Virtual Office running within the Axcient data center, using matching existing server configurations.  Virtual Office lets you self-manage using a secure, web-based applic...

0 min reading time
Updated October 17th, 2025 by Tami Sutcliffe

Azure VMs overview: Virtualize with Direct-to-Cloud

What does Microsoft Azure involve?  Microsoft offers a cloud program which provides Microsoft 365, Azure virtual machines, and associated cloud storage for production workloads.  x360Recover for Microsoft Azure [30 minute recording ~ from  April 2023 webinar] How is client data protected in Microsoft Azure?  Similar to Microsoft 365, Microsoft has u...

1 min reading time