For details about the storage pool, please review How to manage the storage pool  When you log in for the first time, the navigation menu is opened and locked at the Manage Storage tab as shown below. Set up the storage pool 1. The first task you must complete before the other menus become active is to setup your storage pool. 2. Expand the Sto...

You can use the recover feature to retrieve the backup data of one or more protected systems on a vault back to an appliance.   This could become necessary if the customer's original appliance is damaged or lost and you wish to retain your existing snapshot history after replacing that appliance. Or you might also wish to convert a Direct-to-Cloud (...

What is a backup policy?  Traditional backup schedules forced you into an all-or-nothing time window, during which all backups would occur -  whether this was convenient for your customer's business - or not.  x360Recover's backup scheduling engine is built around each customer's business hours. This gives you more flexibility to craft backup times ...

Looking for information on creating backup schedules? See: Backup policies (schedules) Manage jobs  Job types The  Jobs  page contains information about current and historical job history. On the menu pane, you will see sub-menus for  Backup, Replication, Seeding, Conversion ,  System , and  Agent  type jobs.  To view job history: 1. Click Jobs on t...

x360Recover Analysis Tool (AT)  The x360Recover Analysis Tool helps determine Windows VSS readiness. If you need to submit a AT to Support: When you open a support ticket for a backup issue, you may be asked to run the x360Recover Analysis Tool (AT). The AT collects the x360Recover Backup Agent configuration and logs. The RAT also includes informati...

Using the Rapid Recovery cloud, you can replicate data to the Enterprise Storage Cloud, effortlessly scaling from terabytes to petabytes. In addition to high performing Rapid Recovery Core servers, you also have access to the Continuity Cloud, providing fast off-site virtualization of your replicated servers and networks. Important:  This document a...

Welcome to the x360Portal Essential User Guide  This is a self-guided manual to walk through features and functionality for x360Portal.  Log in to x360Portal To get started, you will need to complete a few basic steps to register your account and create your password. To create an account and log in: 1. Locate the Welcome email. NOTE: If you cannot ...

What is a backup agent?   Note:  All x360Recover protected systems require a backup agent.      (Windows) Install an agent (Linux) Install an agent (macOS) Install an agent The agent is software installed on a protected system which performs the backup and sends the backup data to the local appliance.  The agent software must be installed on each sy...

See our main appliance warranty page for details on terms and prices Q: At the end of the 36-month lease term, I chose to purchase my leased x360Recover appliance. Will I continue to receive warranty-based appliance support for this appliance?  A: You will receive warranty-based appliance support through the duration of your warranty term. Often, th...

Hardware, software, and other requirements CPU and RAM Disks and storage pools Hardware for appliances and vaults Networking iSCSI External IP addresses (private cloud) Firewall ports Appliance & vault installation requirements Appliance and vault installations Best practices for deploying agents on Windows CPU and RAM  x360Recover recommends a ...