Meet the challenges of data restoration    Restoring data to a protected system often presents unique challenges, such as the target system’s ability to receive large volumes of data and the throttling restrictions for incoming requests.  New feature: Export Microsoft 365 user mailbox data to a PST file  To address these challenges, we’ve added a ne...

Overview A root is a bucket to hold data; every type of data lives within a root.   Only top level folders are roots (e.g., Sync Folder (Personal root), Team Share Folders, Backup Folder). Root Types The system includes three types of roots: A Personal root—directory that is created when a user account is generated in the system.  This directory con...

Update x360Sync desktop clients Partners do not need to manually update desktop clients. A deployed desktop client periodically checks in with its x360Sync server, whether it's hosted privately (Private Cloud partners) or hosted by the Axcient x360Sync cloud (SaaS partners). If a desktop client update is available, a desktop client will automaticall...

Overview: BRC as a virtual machine on VMware hypervisor hosts Traditionally, BRC is deployed as a physical hardware appliance, using enterprise-grade server hardware certified by Axcient for compatibility and support.  With increased demand for more deployment options, Axcient now offers the option of deploying BRC as a virtual machine (vApp) on VMw...

This  information may help you troubleshoot Windows-related Volume Shadow Copy Service (VSS) errors and is intended for informational purposes only. Note: Because some suggestions are system-related tweaks and registry-setting changes, Axcient cannot assume any responsibility for your system stability. Please use at your own risk. Symptoms of a Volu...

The Client Details page displays a detailed view of the health status of the client, and also provides tools to help you configure notifications at the client level. Client Summary Message — If the client is troubled or has warnings, this banner will display with a health status.  Account at a glance — Click into Services, Devices, Virtualizations, ...

             You have several options when you want to search and restore Microsoft OneDrive folders backed up in x360Cloud: 1. Use Smart Search to find and restore a folder   Find a OneDrive folder using the Smart Search features and restore that folder with one click. This option works well when you are interested in one folder and know the folder...

      2024  Axcient release roundup    This  5-minute video showcases the enhancements we launched throughout 2024: Here's our whole   x360 Cloud  year in review:   x360Cloud yearly Review 2024.pptx Download this video   [5 minutes]   SUPPORT  | 720-204-4500 | 800-352-0248 Contact Axcient Support at  https://partner.axcient.com/login  or call 800-35...

x360Cloud Onboarding Playbook  |   x360Cloud INDEX   |   Release Notes   |   x360Cloud Data Sheet   |   x360Cloud Essential User Guide Welcome to the x360Cloud Essential User Guide  This is a self-guided manual to walk through features and functionality for x360Cloud. Keep reading to learn more about the Microsoft and Google services and features x3...

x360Sync , our File Sync and Share tool, allows teams to work remotely, ensuring secure and seamless collaboration while we continue our daily operations. If you are an x360Sync partner, you can support your clients by empowering a distributed workforce. With x360Sync, you can:   Centralize data to support your clients from anywhere in the world, Pr...