Overview For various reasons it might be necessary to adjust the activation or installation of a ShadowProtect agent and as such might require steps which would otherwise require a new backup chain.  Since the backup job information is stored in the protected server's registry, to continue on an existing chain it is a matter of exporting and importi...

Bare metal restore is most often used with hardware devices but the process can be applied to virtual machines, as well.     If your protected system is a Direct-to-Cloud (D2C) endpoint, and you have deployed a local cache for this protected system, the bare metal restore wizard can recover directly from that local cache.  Need more details on  Loca...

With the release of x360Recover 15.0.0, virtualization and virtual disk exports are now available for supported Linux distributions. Note: As of 15.0.0, supported distributions for Virtualization and Virtual Disk Export includes only Debian and Ubuntu Linux varieties. Support for RedHat Enterprise Linux (RHEL) Linux varieties will be released later ...

Overview Customizing your backup snapshot retention lets you specify the length of time your recovery points are kept on a device before being automatically purged.  What is the best method for setting my snapshot retention settings? Two methods are available for determining how snapshot retention maintenance will be performed: Tiered retention and ...

Component x360Sync Server Version 3.6.32 Release Date June 10, 2025 Fixes Stability improvements to the wipe process (permanent file deletion) Stability improvements for WebDAV  SUPPORT  | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Have you tried our Support chat for quick questions?...

Component      Private Cloud Package  Version Web Portal 2.20.0 Albatross 2.8.0.1824 Synced Tool for Windows 2.7.1.1556 Synced Tool for macOS 2.7.1.1550 When July 2020 Goals Microsoft 365 Integration Add the server side support of the thin client Deliver the new UI design to Private Cloud partners Upgrade Apache to 2.4.43 Upgrade to Python 3     Man...

 Technical Best Practices NEWSLETTER               August 2024 | ARCHIVE Hey Tami,  Our technical newsletter outlines recent feature releases & updates, upcoming events, and relevant knowledgebase articles from Axcient. We hope you enjoy!   🕓  Register for early access: PST exports for x360Cloud  Accelerate your M365 restores Exporting Office 36...

Replace a failed disk If you encounter critical errors with your storage pool (including a degraded or failed disk), you will need to replace these disks as soon as possible to reduce the risk of data loss.  For additional information, please review How to manage the storage pool - x360Recover 1. Log in to the Appliance Web interface. 2. In the left...

Version:   x360Recover Manager (RMC) v 5.21  Release date:   September 4, 2024  X360Recover Manager (RMC) 5.21 includes bug fixes Summary of bug fixes  Fixed an issue showing incorrect private vault data usage on devices page. Fixed an issue where the Restore Points in Use column of the Dashboard’s Vaults table included RPs from the appliance.  SUPP...

Access the complete x360Recover RMC (Manager) User Guide here: As a first step, we recommend logging in to the RMC and navigating the user interface. This section of the guide will introduce you to the components and features of the Axcient RMC.  Logging in to the Axcient RMC You must use your Licensing Portal credentials to gain access to the Axcie...