Why use Fast Delta for SQL and Exchange Servers? If a protected system houses a large database system, such as Microsoft Exchange or Microsoft SQL, you can improve backup performance by turning on Fast Delta. Due to Microsoft's  'cheating' (bypassing the normal Volume Shadowcopy Services processes), the agent cannot rely on VSS to determine changed ...

The following steps will assist in retaining the historical backup data while changing the backup location to a new destination. 1. Clear the Local Disk field on the My Account page of the Online Backup Manager. Click Test Connection in the top right corner and click Save. 2. Copy the complete folder structure from the current Local Disk location to...

x360Sync server requirements  The x360Sync Server requires that the following TCP ports be open on the firewall:  510 - HTTPS connections 443 - Secure agent-server connections 80 - HTTP connections Desktop client requirements The x360Sync desktop client requires that the following TCP port(s) be open on the firewall: 443 - Secure agent-server connec...

General Information  This article describes inbound firewall ports and public NAT mappings required by x360Recover.  For details on securing outbound communications, refer to this article. Note: It is best practice to place a hardware firewall between the internet and any device that requires inbound connections. Local BDR appliances, private vaults...

View audit logs In the Reseller Portal, you can view a list of historical activities that occurred in the x360Cloud system. Events that are captured in the Audit Logs include: Search Restore User sign in and sign out  User updated organization settings To view audit logs:  1. In the Reseller Portal, click the  Audit Logs  tab. 2. When the  Audit Log...

Welcome to your D2C onboarding playbook This playbook will help you become familiar with Axcient's x360Recover Direct-to-Cloud (D2C) Prepare your environment Access your x360Portal account Access your vault Work with a backup agent Manage backups Set up local cache for D2C Recover Additional documentation:  D2C Quick Start Guide       D2C  I ndex D2...

The components of x360Recover BDR are:   1.  The x360Recover agent x360Recover is an agent-based backup and disaster recovery solution.  Agent software must be installed on each system to be protected.  Backups of protected systems are image-based. You will deploy the agent software on systems to be protected. Windows workstations and servers are su...

Problem: The user needs to replace the RAID cache module for rack-mounted units Cause: The user may need to replace the RAID cache module for a number of reasons. Solution: First, locate the RAID module in the back of the appliance. To replace the module, please do the following: 1. Unscrew top. The user can Ignore the warranty sticker. 2. Find the ...

Component x360Sync Thick Client Version 3.6.8 Release Date March 28, 2024 (Private Cloud only) Fixes Fixed an issue when special characters in file and folder names could cause duplicates Fixed an issue when special characters in file names could cause recurring file events SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://par...

Microsoft 365 users:  How to manually select for backup After you configure service information for a client account, you can specify the Microsoft 365 end user accounts that will be backed up. If you decide not to automatically back up Microsoft 365 end user accounts, you can manually select accounts in the Accounts page. x360Cloud might take up to...