Tami Sutcliffe

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Updated December 23rd, 2025 by Tami Sutcliffe

Dual Hostname Configuration - x360Sync

Configuring Dual Hostname Settings By default, the x360Sync and Apache services are installed on one server, with one shared domain (for example, https://file.syncapp.com, and run on the localhost. Port 443 can only be used by one service. Under the default settings, port 443 is reserved for the x360Sync service, and ports 80 and 510 are reserved fo...

5 min reading time
Updated October 6th, 2025 by Tami Sutcliffe

Set up administrator permissions in Microsoft 365 - x360Cloud

Before deploying x360Cloud, you must add the x360Cloud administrator to the list of Site Collection Administrators in Microsoft. This gives the administrator full access (read/write) to the entire OneDrive and full view of the user’s entire OneDrive folders and files listing. How to Configure Permissions Log in to the Microsoft online portal (https:...

1 min reading time
Updated October 14th, 2025 by Tami Sutcliffe

Ports to be opened on the firewall - x360Sync

x360Sync server requirements  The x360Sync Server requires that the following TCP ports be open on the firewall:  510 - HTTPS connections 443 - Secure agent-server connections 80 - HTTP connections Desktop client requirements The x360Sync desktop client requires that the following TCP port(s) be open on the firewall: 443 - Secure agent-server connec...

0 min reading time
Updated October 13th, 2025 by Tami Sutcliffe

How to perform disaster recovery tests - x360Recover

Overview You can use nightly boot tests to prove the general recoverability of your protected systems. (See Autoverify for x360Recover appliances). But those nightly boot tests do not necessarily meet requirements for proving that your client's environment can be fully recovered in the event of a disaster. You may wish to perform more comprehensive ...

5 min reading time
Updated October 17th, 2025 by Tami Sutcliffe

How to manage iSCSI targets - x360Recover

The iSCSI menu pane displays all currently exported iSCSI targets, including details about session identity and volume names.  To view examples of how to use iSCSI to recover Protected Systems and customer data, please review the Recovering Files and Folders article.  To manage iSCSI targets:  On the lefthand navigation click the iSCSI tab. You will...

0 min reading time
Updated October 6th, 2025 by Tami Sutcliffe

3. Prep your BIOS - x360Recover

The following process prepares your system for installing the Axcient x360Recover appliance. Changing BIOS settings may be necessary if:  You need to change the default boot device to load from a USB Flash device. You need to enable Intel-VT or AMD-V Virtualization. You need to make changes to Performance, Power Management, or Sleep settings. The fo...

1 min reading time
Updated August 13th, 2025 by Tami Sutcliffe

Agent disk I/O throttling

Disk I/O throttling   This feature is present in x360Recover Agent 2.23 and newer. Agent 2.27 now supports a new configuration file option NETWORK_MBPS=xx.x.  The x360Recover agent now includes a simple mechanism for limiting storage disk I/O throughput in order to prevent the agent from adversely affecting performance of the protected system. This ...

1 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Backup for Files - How can I restore my OS and applications?

Overview If you have followed our instructions for backing up your OS and applications you will be able to recover quickly if your computer crashes. For Windows 7 systems, the procedure is to (1) download the bare-metal backup images containing your operating system and use these to restore your OS, and (2) download your data files. For other system...

3 min reading time
Updated October 24th, 2025 by Tami Sutcliffe

Backup for Files - Moving the Backup for Files installation directory to a different location

Overview   The Backup for Files product keeps an incremental backup cache in a subdirectory of the installation folder. The incremental backup cache is about 1.5% of the size of the backed up data. If you are backing up a large amount of data, this incremental backup cache can grow to be large, so you may need to move the installation directory to a...

2 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Backup for Files - How to verify the backup cache and ensure all data is current

1. Open the Online Backup Manager.   2. Make sure a backup is not running.  (If a backup is running, cancel it and wait for it to stop). 3. Right click Backup Now, and choose Verify Backup Cache:  This will start a backup job that will mark anything that is missing for re-backup. 4. After the process is complete, left click the Backup Now button and...

0 min reading time