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Restore data - x360Cloud
Overview x360Cloud gives you the power (with the Smart Search tool) to find a backup object and then perform restore operations on that object. You can also restore multiple objects as well as restoring all documents for a SharePoint site. Click each task below for full details: Restore an object You can restore an object you have located using th...
5 min reading timeHow to update desktop clients with new branding settings - x360Sync
Overview When you update branding settings, already-deployed desktop clients will not inherit these branding settings. It is for this reason that we recommend configuring branding settings before creating user accounts and deploying desktop clients. Resolve with automatic updates The next time already-deployed desktop clients are automatically upd...
0 min reading timeManage agent bandwidth throttling of Direct-to-Cloud network vault traffic
Agent 3.x To configure network bandwidth limits for Agent 3.x, modify the config.json file in the agent installation directory and add the following: “send_mbps_per_second” : “<limit>” where <limit> is a whole or fractional numeric value expressed in megabits per second (i.e. NETWORK_MBPS=1.5 or NETWORK_MBPS=5, etc.) Optionally, you may...
1 min reading timeBackup failure due to Microsoft SQL server VSS Writer in a failed state after updating Microsoft Azure AD Connect
Impacted Axcient Products: Axcient x360Recover BDR for Veeam Backup for Files BDR for Shadow Protect Symptoms: Backups fail to complete with errors due to failure to create VSS snapshots. Event ID 8229 is recorded in the Application Log with error 0x800423f4 Description: A recent update to the Microsoft Azure AD Connect Agent can cause the Microsof...
0 min reading timeVirtual Office - Getting started - x360Recover (VO)
How to launch Virtual Office These instructions will walk you through performing a test or production virtualization in the Axcient cloud. This operation may be used in the event of a site-wide disaster or to test your offsite disaster recovery preparedness. Using Virtual Office, you may failover a VM temporarily to replace production devices until...
3 min reading timeIntegrate x360Cloud with Asio
Why integrate with ConnectWise Asio? x360Cloud now supports direct integration with ConnectWise Asio. The ConnectWise Asio platform is an API-centric platform that: acts as an extension of core services from the ConnectWise tech stack provides a unified data source for all core services delivers a centralized workflow engine adds intelligent servi...
2 min reading timeWebSeed Guide
Welcome to Axcient's web seeding platform NOTE: We have deprecated using SFTP for preloading, and replaced that process with the steps described below. Please contact support if you have questions about this change WebSeed is the most efficient way to seed your backup data to your Axcient Data Center. If you do not yet have a WebSeed account, plea...
2 min reading timeClient accounts in Manager (RMC)
How do I manage client accounts in x360Recover Manager (RMC)? In 2023, we consolidated several services and tasks within x360Recover Manager. This means you now manage your x360Recover client accounts directly within x360Recover Manager - and you'll no longer need to login to multiple portals. Where do I manage client accounts in x360Recover Manag...
3 min reading timeIntroduction to x360Portal
Introduction to x360Portal Protect Everything. What is the x360Portal? Axcient x360Portal Essential User Guide The Axcient x360Portal serves as a single pane of glass for everything related to Axcient products and services. This article will answer some frequently asked questions about what the Portal can do and how you can use the Portal most effi...
1 min reading timeHow to grant new permissions required in v 2.6.0 - x360Cloud
x360Cloud 2.6.0 now delivers a reliable new version of Microsoft 365 connectors, using OAuth tokens (instead of Global Admin credentials) for authorization in Microsoft 365. Previously, basic authorization via global admin credentials required you to continuously update those credentials. Outdated credentials were, by far, the most frequent cause f...
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