Tami Sutcliffe

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Updated April 3rd, 2024 by Tami Sutcliffe

1. Reserved file paths for cluster shared volumes (CSV) - x360Recover

    [Return to Guide to failover cluster services ]     Note that failover cluster volumes are mounted automatically at a reserved file path: C:\ClusterStorage\<Volume#>  The ‘ClusterStorage’ folder is a special Microsoft object that is designed for use by failover clusters.  Locally attached disk volumes CANNOT be mounted at this path.  To si...

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Updated July 16th, 2021 by Tami Sutcliffe

View system information in the appliance - x360Recover

The System Info menu pane displays an overview and summary of the system status of the appliance.   In the appliance menu pane, click  System Info . You will be able to view system details, include system memory and disk usage, detailed storage utilization by Protected System, graphical performance metrics over time, as well as disk status informati...

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Updated April 12th, 2024 by Tami Sutcliffe

Create a Daily Email Digest for a particular Team Share - x360Sync

To create a Daily Email Digest that summarizes activity for a particular Team Share: Enable a daily digest for team share 1. While logged in as the end user, select Team Shares in the left navigation. 2. Then,  click the settings option to the right of team share name. 3. Select or deselect the "Subscribe for Daily Digest" option. SUPPORT  | 720-204...

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Updated March 31st, 2021 by Tami Sutcliffe

x360Sync Web Portal 2.9.0 Release Notes

     Component     x360Sync Web Portal       Version      2.9.0      When      April 2020      Goals Modernize the look and feel of the Web Portal user interface Unify the user experience with the x360 Portal Introduce a responsive interface for the Web Portal Witnessing the historic events that have unfolded with the COVID-19 pandemic, we've decide...

2 min reading time
Updated January 3rd, 2024 by Tami Sutcliffe

Use the iOS app - x360Sync

If you use an iPhone or an iPad, you can download the iOS app "Synced Tool" in the App Store. This app allows you to: Open and view files and folders, Edit files, Lock files and folders, Share files and folders, Manage share links, Upload content from your device, such as photos, Automatically back up your camera roll to a synced folder, called Came...

4 min reading time
Updated May 25th, 2023 by Tami Sutcliffe

Protected systems - x360Recover

As an  MSP, you have a lot riding on service level agreements (SLAs) for the clients you support. x360Recover helps you meet these SLAs, with multiple recovery options, helping you restore client data and applications faster than traditional file-based backup and restore tools.  x360Recover gives you multiple options to restore lost or corrupted fil...

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Updated May 28th, 2024 by Tami Sutcliffe

May 2024 - Thick Client 3.6.9 - x360Sync Release Notes

Component x360Sync Thick Client Version 3.6.9 Release Date May 16, 2024 Enhancements Introduced mass auto-removal of local duplicate files and folders with the same names caused by UTF8 normalization issue. If the user has such duplicates on their machine, they can open Client GUI, go to the warning about a duplicate file, click Resolve -> Delete...

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Updated April 21st, 2022 by Tami Sutcliffe

Files and extensions excluded from the sync process - x360Sync

Overview  As an administrator, you can restrict file types from being synchronized to the server using policy settings. Excluded extensions are allowed to be placed within the desktop client's Synced Folder; however, they will not be synced, and they will not appear in the web portal or in mobile apps. If an excluded extension is uploaded through th...

6 min reading time
Updated October 2nd, 2023 by Tami Sutcliffe

Microsoft 365 Archive Mailboxes - x360Cloud

Overview: Archive mailbox protection Using x360Cloud, you are now able to protect primary mailboxes for your clients and ensure that emails are backed up in their archive mailboxes, too.  Archived emails which have been backed up can be restored into a regular mailbox of a specified end user in the same way as regular emails. How to turn on archive ...

3 min reading time
Updated March 31st, 2021 by Tami Sutcliffe

Veeam - How to resolve backup failure due to Microsoft SQL Server VSS Writer in a Failed State after updating Microsoft Azure AD Connect

 Products affected x360Recover BDR for Veeam Backup for Files BDR for Shadow Protect. Symptom Backups fail to complete with errors due to failure to create VSS snapshots. Event ID 8229 is recorded in the Application Log with error 0x800423f4 Description A recent update to the Microsoft Azure AD Connect Agent can cause the Microsoft SQL VSS Writer to...

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