Tami Sutcliffe

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14 Articles Written Last Month

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Updated July 16th, 2021 by Tami Sutcliffe

Sept 30 2020 - v 1.37.0 - Release Notes x360Portal

    Component      x360 Portal      Version      1.37.0       When      September 30, 2020 Log in here: Improvements  Updated the sort order of the End Customer dropdown Fixes   Fixed an issue with MFA Setup Loop Fixed an error that stated NullPointer Exception Fixed an error with training pages Fixed an error with 500 errors on login    CUSTOMER SU...

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Updated December 29th, 2021 by Tami Sutcliffe

Axcient Marketing Portal (AMP) overview

Free Axcient resources to market your business As an Axcient partner, you now have exclusive (free) access to resources via the AMP in our x360Portal, including: Lead generation campaigns Social media campaigns Custom, brandable collateral including presentations, data sheets, and brochures ...

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Updated September 21st, 2021 by Tami Sutcliffe

Jun 2021 - v 1.60.3 - Release Notes x360Portal

June 2021 - Release Notes - x360Portal     Component      x360Portal      Versions      1.60.3        When      June 2021 Log in here: Bug fixes Status message missing when attempting to add a comment to a case Updated validation message on phone number fields User menu not dismissing at-from setting tabs  SUPPORT  | 720-204-4500 | 800-352-0248 Cont...

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Updated August 31st, 2023 by Tami Sutcliffe

BRC - How to configure Automatic Screen Shot Validation

Axcient's Failover Virtual Machine (VM) allows you to start a virtual machine on the local Axcient appliance in the event a protected device is lost or fails.  Although the Failover VM can run indefinitely, it is not intended as a long-term replacement for a permanent server. The server functions should be transferred back to a primary device as soo...

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Updated July 9th, 2021 by Tami Sutcliffe

[Archive] Integrate with ConnectWise

You can integrate Axcient x360Recover with your ConnectWise PSA. Once enabled, alerting events trigger tickets within the PSA. Ticket status is synchronized in both directions with the corresponding alert.  Important Before enabling ConnectWise Integration within x360Recover, you must first ensure that ConnectWise has been properly configured for In...

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Updated July 8th, 2021 by Tami Sutcliffe

Feb 2021 - Web Portal v 2.38 Release Notes -x360Sync

     Component      Web Portal       Version      2.38      When      February 2021   New features  Team Shares section separate from My Files    Note: Starting with version 2.38, a user will see only personal files in the My Files page. All Team Share files are moved to the Team Shares section. In previous versions, Team Shares were displayed as if...

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Updated July 15th, 2021 by Tami Sutcliffe

Mar 2021 - v 1.54.0 through 1.58.0 - Release Notes x360Portal

    Component      x360Portal      Versions      1.54.0 through 1.58.0       When      March 2021 Log in here: Enhancements  Spotlight redesign for compatibility Updated unsupported browser page to match other error pages Updates for user account handling Updates for string handling Bug fixes Fix for invite emails not always sending Fix for sometime...

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Updated July 12th, 2021 by Tami Sutcliffe

Feb 27 2020 - v 2.6.1 - Release Notes x360Cloud

     Version      2.6.1       When       February 27th 2020      Goals Maintenance Fixes  Fix for end-user account synchronization to x360Cloud that sometimes gets stuck.   Fix for the email notifications about expired global admin password not sent.   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~  CUSTOMER SUPPORT  | 720-204-4500 | 800-352-0248 To learn ...

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Updated December 22nd, 2021 by Tami Sutcliffe

Navigate a Virtual Office - x360Recover

The Virtual Office page is accessible when a virtual office has been started. This page is the administrative page for each virtual office. From here, you can manage and administer the virtual office. There are five main sections to the Virtual Office View page: Virtual Office summary This section provides a summary of the virtual office, showing wh...

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Updated August 31st, 2023 by Tami Sutcliffe

BRC - How to generate a report from the Web App [Video]

[Video: 7 minutes]  Hosted  at https://player.vimeo.com/video/106223782...

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