ISSUE Acronis does not remove it's VSS writer registry key when uninstalled. SOLUTION 1. Start > Run > Regedit and delete the registry Key for the Acronis provider. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Providers 2. Open each key to view it's contents.   3. Locate the Acronis key. 4. Right click the Acronis key and export th...

The following instructions demonstrate how to:  Create a New Virtual Machine (VM) Create Additional Disks to be Restored Connect the New VM Configure the Network Run the Restore Wizard Complete the Restoration   Create a New Virtual Machine (VM)   2. Configure a new VM using the New Virtual Machine Wizard To customize the configuration of a new VM, ...

Overview  You have choices when it comes to automatically backing up your data with x360Cloud. The following instructions will help you get started with some of your options: Microsoft 365 users Microsoft 365 archive mailboxes SharePoint sites Microsoft Teams Google Workspace user accounts Google Workspace shared drives Automatically back up Microso...

Examples of possible error messages This error might occur if you have .NET Framework 3.5 or earlier installed:  This error might occur if you have .NET Framework 4.0 installed: What causes this error? This error might appear when you have an outdated version of .NET Framework and you try to launch Axcient DirectRestore 21.5.0 (or later).  In ADR 21...

Overview One common issue seen in volume-based backups is larger-than-expected snapshot or consolidated image file sizes or "bloat". This is seen most often in ShadowProtect deployments, whereas AppAssure's and Acronis' deduplication can mitigate the effect such that it might not be noticed.  For ShadowProtect, the rule-of-thumb is to look for conso...

The System Info menu pane displays an overview and summary of the system status of the appliance.   In the appliance menu pane, click  System Info . You will be able to view system details, include system memory and disk usage, detailed storage utilization by Protected System, graphical performance metrics over time, as well as disk status informati...

Overview Synced Folder is the unbranded name of the folder where users access their synced content on their local machines. When the desktop client is installed on a local machine, it automatically creates Synced Folder, allowing users to access all of their synced items from this one central location.  The following instructions will show how to ch...

Overview In x360Sync, you can optionally turn a subfolder within an already backed-up folder into a Team Share.  Instructions  1. In the Backups tab, find the backup that contains the appropriate subfolder. Deactivate this backup. 2. In the Machines tab, find the appropriate machine that holds the subfolder, click the Enable Mapping link, and then c...

Legacy partners with multiple vaults have the option to consolidate their cloud-protected systems onto a single vault. Consolidating to a single vault reduces total cost of ownership by reducing time spent managing, monitoring, and maintaining multiple cloud vaults that are no longer needed. Overview IMPORTANT: Please follow these instructions preci...

Overview The reporting feature allows administrators to track important information on machine health (including sync and backup status), system activity, and user activity. You can export these reports to a PDF, Excel, or CSV file; you can also email these reports to a list of recipients.   For more information on how to create reports, please refe...