Version       3.68.0     Date           Canada — May 20 2025      Europe  — May 22 2025        United States —  May 26 2025  Goals To improve backup and restoration stability To upgrade system components  Fixes Fix for the issue when hidden email headers are not restored with emails. Fix for the issue when backup is failing for some attachments of c...

ISSUE VM cannot access network when nested inside of VMWare ESX SOLUTION When running a Windows server in Live Mode as a x360Recover KVM virtual machine inside of VMWare ESX 5.1 (nested virtualization), configure the virtual switch to allow proper network access. Set the VMware vSwitch "Promiscuous-Mode" to accept.  SUPPORT  | 720-204-4500 | 800-352...

     Version      2.30.0      When      September 30, 2020      Goals      Fix issues reported by users   Improvements Original folder structure is restored with Google Workspace data  Previously, when restoring Google Workspace data, (such as Drive or Gmail), all objects were restored into a single folder location. This increased the risk of over-w...

Before deploying x360Cloud, you must add the x360Cloud administrator to the list of Site Collection Administrators in Microsoft. This gives the administrator full access (read/write) to the entire OneDrive and full view of the user’s entire OneDrive folders and files listing. How to Configure Permissions Log in to the Microsoft online portal (https:...

Version        Application 2.52.0 When       April 29, 2024 Enhancements We've enhanced keyboard functionality for Billing page cards SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Free certification courses are available in the Axcient x360Portal Subscribe to the Axcient Statu...

Component x360Sync Server Version 3.6.4 Release Date May 02, 2023  Fixes Fixed an issue when files and folders with multibyte characters in their names (such as diacritical marks from European languages and special symbols) couldn't be opened Fixed an issue when local data was being deleted after removing file server enablement mapping on the server...

Problem: The user is unable to find the BMR ISO download link. Cause: N/A  Solution: The latest BMR ISO can be found in the Downloads page of the User Portal at the following URL: http://portal.axcient.com/downloads/. User Portal credentials are required in order to access the User Portal. Please consult with the team member managing the Axcient pro...

As a valued Axcient partner, you are always entitled to the latest version of our Online Backup Manager (OBM)  software at no extra charge. The OBM software has the ability to automatically download and install updates. By default, the OBM will download updates but waits to ask you (once per day) whether to install new versions. The following instru...

Use at your own risk x360Recover does not support virtual installations of appliances and vaults in production.   Issue:  Appliance or vault is running as a virtual machine on VMware. When performing a live virtualization of a protected system recovery point, the running machine can get a DHCP address but has no network connectivity Resolution: Modi...

In the administrative web portal, you can use the  Organization  navigation menu to create and manage organizations and suborganizations. x360Sync's unique multitenant environment allows you to manage all of these organizations in one central location.  All of your organizations and suborganizations will be organized in a hierarchy within the  Organ...