Tami Sutcliffe

Tami activity

0 Articles Written Last Month

0 0 0 0 0 0 0

Updated October 3rd, 2025 by Tami Sutcliffe

Mar 05 2025 - Manager (RMC) 6.02

Version:       x360Recover Manager (RMC) v 6.2 Release date:      March 05 2025 X360Recover Manager 6.2 includes styling enhancements and bug fixes.  Summary of enhancements Updates to Job History table: Table includes the appliance-based replication jobs that are in progress Jobs Details modal no longer includes a hyperlink if the user is already o...

0 min reading time
Updated October 9th, 2025 by Tami Sutcliffe

Set up Local Cache with Azure - x360Recover

Overview These steps will guide you through set up and recovery using x360Recover local cache in an Azure instance.  Step 1. Set up local cache in Azure Step 2. Configure local cache for Azure in x360Recover Step 3. Recovery for Azure using local cache and Recovery Center STEP 1. Set up local cache in Azure Create a file share in Azure   1.1. Log in...

2 min reading time
Updated October 6th, 2025 by Tami Sutcliffe

Create report definitions - Manager (RMC)

In addition to viewing and downloading reports in Manager, you can optionally create report definitions that can be delivered on a recurring schedule.  You can specify one or more recipients who will receive these reports on a daily, weekly, or monthly schedule. To create report definitions: 1. In Manager, click the Reports tab. The Reports page dis...

0 min reading time
Updated October 24th, 2025 by Tami Sutcliffe

June 02 2021 - AxOS (BRC) 10.3.0 - Release Notes

  Version:      10.3.0  Release Date:     June 2 2021  Improvements  Security updates Upgraded SMB and JQuery packages to the latest version Enabled “secure” attribute for SSL Cookies Bug fixes Local failover Improved logging. Fixed an issue with the local failover discard process in case backup volumes are excluded while failover is running. Partne...

0 min reading time
Updated October 1st, 2025 by Tami Sutcliffe

(Linux) Install an agent - x360Recover

Overview  Before you can begin taking backups of your systems, you must first install the backup agent.  Agent installation can take various forms, depending on: operating system  if you backup to an appliance  if you backup using a Direct-to-Cloud (D2C) vault if you are manually installing agent software if you using remote deployment (RMM) Need de...

4 min reading time
Updated November 15th, 2021 by Tami Sutcliffe

How to manage organizations in the Reseller Portal - x360Cloud

Overview When you configure x360Cloud, you will create a new organization for each client you support. Then, from the x360Cloud Reseller Portal, you'll use the Organizations tab to locate and launch individual client organizations to manage backups and restores. Within each x360Cloud Organizations tab, you can:    View summary information for all se...

1 min reading time
Updated October 6th, 2025 by Tami Sutcliffe

BrightGauge and Asio: How to connect using Axcient x360Recover

Overview BrightGauge is a business intelligence and reporting platform for MSPs that pulls together data from key systems like PSAs, RMMs, BCDRs, and security platforms into a unified dashboard. Through the integration between BrightGauge and x360Recover, MSPs can clearly track key metrics, including backup statuses, available storage, client and pr...

2 min reading time
Updated October 10th, 2025 by Tami Sutcliffe

Virtual Office - Auto cleanup of idle instances - x360Recover (VO)

What is Virtual Office (VO) automatic cleanup?  In Axcient Virtual Office 4.13, a new maintenance process automatically removes idle virtual office instances after 30 days of inactivity. Why is VO automatic cleanup necessary? When a new virtual office is created, resources are used within the Axcient data center (including memory, CPU resources cons...

0 min reading time
Updated July 28th, 2021 by Tami Sutcliffe

Working with the x360Sync API - x360Sync

Overview of the x360Sync API v1 and v2  The x360Sync API v1 and v2 gives you the ability to harness x360Sync directly. The API allows you to securely read and write files, create/edit/delete accounts and organizations, update and view activity, access and create roots, and retrieve machine information. All of the functionality of x360Sync is at your...

11 min reading time
Updated November 8th, 2021 by Tami Sutcliffe

How to allow end users to overwrite collisions - x360Sync

Overview The desktop client generates file sync warnings to alert end users of potential problems with the file sync process. Collisions are one type of file sync warning that can affect the end user. What is a collision? A collision occurs when one file is modified in two different places at the same time. x360Sync will not attempt to merge these c...

1 min reading time