Installation error due to local security policy on desktop client - x360Sync

Written By Tami Sutcliffe (Super Administrator)

Updated at July 28th, 2021


When installing the desktop client, you receive the following error:

Error running C:\program files (x86)\Synced Tool/bin/db_mgr.exe --action update --type agent --db-path "C:/Program Files(x86)/Synced Tool/db" --scheme-dir "C:/program files (x86)/Synced Tool/schema

This error indicates that the desktop client is being blocked by a local security policy. 


To resolve this issue, you must update the local security policy.

  1. On the affected machine, open the Control Panel and click to launch Administrative Tools.
  2. Within Administrative Tools, click Local Security Policy.
  3. In the Local Security Policy dialog box, right-click the Software Restriction Policies folder and select New Software Restriction Policy.

  4. Click to launch the Enforcement object.

  5. In the Enforcement Properties dialog box, select All users except local administrators and click the Apply button.