Overview

In some instances, when you are installing the x360Sync Server, you might be prompted to enter a password. 

Troubleshooting Steps

If you are prompted for a password when installing the x360Sync Server, please make sure of the following:

• You are running the installer as a local machine admin (not tied to a domain at all).
• You run the installer as an Administrator (right-click the installer and select Run As Administrator).
• You do not have a PostgreSQL database already installed.

If you continue to receive the errors after making sure of the above, please contact Axcient support.