Virtual machine created from disk export fails to boot with a BSOD error

Written By Tami Sutcliffe (Super Administrator)

Updated at April 12th, 2022

Issue:

Export VM - First Boot is a Blue Screen

Symptom:

After exporting a backup of a physical machine to a VM format (vmdk, vdi, vhd or raw) and configuring your new Virtual Machine, you get a Blue Screen on boot.

Cause:

This occurs because the proper hard drive type is not selected for the exported hard drive format.  x360Recover uses a generic IDE controller to be compatible with all VM formats.

Resolution:

When creating the Virtual Machine definition on the hypervisor, ensure that you select 'IDE' as the type of storage controller rather than 'SCSI'.

Alternatively, boot the system from the x360Recover Recovery Toolkit, and use the Driver Injector to install the correct storage controller drivers into the Virtual Machine image.

 

 


SUPPORT  | 720-204-4500 | 800-352-0248

  • To learn more about any of our Axcient products,  sign up for free one-on-one training.
  • Please contact your Partner Success Manager or Support if you have specific technical questions.
  • Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance.