Data transmission has lost the server connection

Written By Tami Sutcliffe (Super Administrator)

Updated at April 12th, 2022

The analysis tool is usually needed for this issue.

This problem is often due to a network or resource bottleneck somewhere, and the analysis tool will help to identify this. 

Learn more about the Analysis Tool

  • Download and then install the msi.
  • On the root of the C drive, there will now be a folder caller AnalysisTool 
  • Run the tools executable as admin.
  • Read x360Recover Analysis Tool and  then run the Analysis Tool. 

Open a ticket with Support if needed.


SUPPORT  | 720-204-4500 | 800-352-0248

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