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      Axcient x360Cloud

      Axcient x360Recover

      2023 Release Notes - x360Recover

      2022 Release Notes - x360Recover

      Essential User Guide - x360Recover

      **[INDEX] - x360Recover

      --- FAQs - D2C: Backup without an appliance

      --- FAQs - BDR: Axcient appliance or BYOD

      BDR [INDEX]

      BDR Technical FAQs

      1a. Appliances: Select and install

      1b. Appliances: Configure and manage

      1c. Appliance FAQs

      2. Vaults: Install and manage

      3. Agents: Install and manage

      4. Integrate PSA

      5. Backup

      6. Restore and recover

      7. Monitor and manage

      8. Report

      BDR FAQs & Troubleshooting - x360Recover

      Appliance FAQs

      01. Install

      02. Deploy

      03. Integrate PSA

      04. Backup

      05. Restore and recover

        Instant disk exports - x360Recover

        How to preform an OS recovery on an appliance - x360Recover

        Troubleshooting Common x360Recover Issues - x360Recover

        How to virtualize a protected system with 4K Advanced Format disk volumes - x360Recover

        How to use VirtIO in a Virtual Machine - x360Recover

        How to perform a Hyper-V recovery - x360Recover

        How to perform a VMware recovery - x360Recover

        How to export protected systems with 4K disks (VHDX only) - x360Recover

        iSCSI file and folder recovery - x360Recover

        Bare Metal Restore utility - x360Recover

        Best Practices: Backup and recovery of a failover cluster - x360Recover

        Bare Metal Restore - BMR Guide

      06. Monitor and manage

      07. Report

      08. Troubleshooting

      INTRODUCTION [Index]

      BDR ARCHIVE

        Introduction to x360Recover FAQs & Troubleshooting

        Configure ConnectWise for an appliance or vault - x360Recover

        What is RAID? - x360Recover

        Best practices - x360Recover

        Replication throttling between an appliance and a vault with QoS

        Quick Start Deployment Guide - x360Recover

      BDR User Guide - x360Recover

      BDR - x360Recover Release Notes

      Supported configurations

        x360Recover BDR Technical FAQs

        Components of x360Recover - BDR - FAQs

        Best practices - x360Recover

        Quick Start Deployment Guide - x360Recover

        Introduction to x360Recover BDR

        Option B: Choose an Axcient appliance

        Option C: Bring your own device

      --- FAQs - x360Recover Technical FAQs

      ------About x360Recover

      Webinars

        Introduction to x360Recover

      Axcient x360Sync

      Axcient x360Portal

      Axcient Classic Products

      Other Axcient Services

      Axcient Knowledgebase  /  Axcient x360Recover  /  --- FAQs - BDR: Axcient appliance or BYOD  /  BDR Technical FAQs  /  BDR FAQs & Troubleshooting - x360Recover   /  05. Restore and recover  /  iSCSI file and folder recovery - x360Recover

      iSCSI file and folder recovery - x360Recover

      Frequently Asked Questions: x360Recover BDR

      Super Administrator

      Written By Tami Sutcliffe (Super Administrator)

      Updated at August 16th, 2021

      For simple recovery of a few files, it is fastest and easiest to use the Mount option for a selected recovery point from the Protected System details page. After mounting the recovery point, browse the disk structure using the File Browser, locate the desired file(s) and download them. 

      For larger requests, or if it is necessary to perform search operations to locate missing files, leverage iSCSI to mount the recovery point on a workstation or server and perform standard Windows file search and copy operations to restore your missing data. 

      Using iSCSI to Recover Files

      Select the Snapshot you wish to recover data from on the Protected System details page and click iSCSI Start to export the data as a set of disks. From a Windows 7, Windows Server 2008, or newer system, open the iSCSI Initiator Applet from Administrative Tools. If prompted to start the service, select Yes.

      • In the Target field, enter the IP address of the Appliance or Vault, and click on Quick Connect.
      • Available disks will be enumerated in the Discovered Targets
      • Consult the iSCSI menu pane of the Appliance or Vault to identify the IQN name of the disk volume you would like to search.
      • In the Discovered Targets window, select the desired disk, and click Connect.
      • Once the disk has been connected, open the Computer Management applet from Administrative Tools, expand Storage, and select Disk Management.

      Locate the newly attached system disk and verify that it is online. (If not, right-click the disk name and select Online).

      • Identify the drive letter that has been assigned to the disk volume(s).
      • Using Windows Explorer or your preferred file management utility, search or browse for the files and folders you intended to recover, then copy and paste them back to the original server locations.

      Once recovery has been completed, you must cleanup and remove your disk connections. 

      • Close any Explorer windows open to the recovery disk volumes.
      • From the Disk Management applet, right-click the disk name and select Offline.
      • From the iSCSI Initiator applet, select the connected disk(s) and click Disconnect.
        If you receive an error when disconnecting the volume within the iSCSI Initiator applet, try again after stopping iSCSI on the Appliance or Vault as described in the last step below.
      • Also remove any entries referencing the Appliance or iSCSI LUN’s from the Discovery and Favorites.
      • From the Appliance or Vault, click Stop iSCSI from the iSCSI menu pane or Protected System details page.

       


      SUPPORT  | 720-204-4500 | 800-352-0248 

      • To learn more about any of our Axcient products,  sign up for free one-on-one training.
      • Please contact your Partner Success Manager or Support if you have specific technical questions.
      • Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance.

       

       

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