Resolving a PostgreSQL Password Error (Private Cloud Only) - x360Sync

Written By Tami Sutcliffe (Super Administrator)

Updated at July 28th, 2021


In some instances, when you are installing the x360Sync Server, you might be prompted to enter a password. 

Troubleshooting Steps

If you are prompted for a password when installing the x360Sync Server, please make sure of the following:

  • You are running the installer as a local machine admin (not tied to a domain at all).
  • You run the installer as an Administrator (right-click the installer and select Run As Administrator).
  • You do not have a PostgreSQL database already installed.

If you continue to receive the errors after making sure of the above, please contact Axcient support.