5. Recover with x360Recover

x360Recover Essential User Guide


   Essential User Guide - Section 5: Recover with x360Recover 

Recovery options

Trying to select the best recovery methods and options for a particular situation? We've compiled the Recovery Playbook to help you compare choices within x360Recover -  in one convenient worksheet. 




What are you recovering?

Before you dive into a specific recovery method, consider all of the options available. 

  • Click here to download the flowchart and view our recovery method recommendations based on your use case:

  1. You can perform basic recoveries and virtualize from the x360Recover Manager, formally known as the RMC. 
  2. If you have appliances for BDR services, use x360Recover Manager to directly log in to an appliance and recover from a Protected Systems Details page. 
  3. If an appliance is unavailable and/or you use Direct-to-Cloud (D2C) services, use x360Recover Manager to directly log in to your private vault or the Axcient Cloud vault and recover from a Protected Systems Details page. 
  4. The Recovery Center has a variety of recovery options and can utilize a local cache repository for rapid recoveries. Download Recovery Center here
  5. Additional options are available through the x360Recover Bare Metal Restore Utility. Download the x360Recover Bare Metal Restore Utility ISO here
  6. Use our Real Time Objective (RTO) calculator to calculate the relative time for a data restore download. https://info.axcient.com/rto-calculator
Recovery Method
   How to Access    Description

Recover files and folders

Mount Snapshot Appliance/Private Vault, 
Axcient Cloud Vault,
Recovery Center 

Select a snapshot and browse the file system. Best for quick restore of a few files/folders.
Start iSCSI Appliance/Private Vault, 
x360Recover Manager

Launch an iSCSI initiator application. Best for restoring larger files/folders or searching for missing files.
Manual partition x360Recovery Bare Metal Restore Utility

After starting iSCSI, download the iSCSI Manager from x360Recovery Bare Metal Restore Utility and perform a partition-by-partition recovery. 

FTPS  Appliance/Private Vault

Quickly browse and transfer files. Requires a FTP Client and FTPS enabled in the appliance/vault. 


Export disks 

Export Snapshot 
Appliance/Private Vault
Axcient Cloud Vault,
Recovery Center, 
x360Recover Manager
Choose from a variety of formats to export a virtual disk image, then download the disk with an internet connection. 
NFS Export Appliance/Private Vault, 
Axcient Cloud Vault

After exporting a virtual disk image, share the disk on the network. 
Request a Disk Shipment/USB
Use x360Portal to submit an Axcient Support ticket 

Request a disk if a snapshot is too large to export and download. 
Instant Cloud Recovery with Scale-Out Cloud Use x360Portal to submit an Axcient Support ticket

Perform a near-instant export and recovery without needing to convert to VHDX or VMDK first. 


Virtual Machine (VM) Appliance/Private Vault
Recovery Center,
x360Recover Manager 

Launch a VM to temporarily start a server or workstation while rebuilding or replacing hardware. 
Hyper-V VM Recovery Center Export virtual disks and create a Hyper-V VM on the locally installed Hyper-V host.
Virtual Office (VO) x360Recover Manager
Launch a virtual office to manage virtual machines.

Other methods

Bare Metal Restore x360Recovery Bare Metal Restore Utility 
Restore a failed server or workstation to a new machine. 



In this section: Recover with x360Recover

  1. [This page] Recovery Options
  2. Virtual Office with x360Recover Manager
    1. Manage virtual offices
    2. Create and manage Runbooks
    3. Configure VPN for virtual offices
  3. File and folder recovery
  4. Disk exports
  5. Virtual machines
  6. Virtualize in the cloud
  7. Local cache
  8. The Recovery Center
  9. Bare Metal Restore
  10. Appliance-specific recoveries
  11. DirectRestore (ADR)

Other resources: 






In this section