Configure service settings - x360Recover Manager

Written By Heather Hootman (Administrator)

Updated at July 6th, 2021

You can configure service settings for each client you support. For example, you can define the protection threshold under a specific Axcient service.

To update service settings:

1. In the Axcient RMC, click the Services tab.

2. In the Services page, find the appropriate client and click the Service Alias or the the View Service drop-down button.

3. In the Service Details page, click the Configure Service button.

4. In the Service Wide Alerts & Thresholds section, click the Edit button.

The Service Wide Alerts & Thresholds  section allows you to define the protection threshold under the specific Axcient Service.

You can configure:

  1. The Appliance connectivity loss alert slider allows you to configure how long a device can lose connectivity before receiving an alert.
  2. The Device's most recent local recovery point alert slider allows you to configure an alert for when a device's most recent local recovery point is older than the specified period time.
  3. The Device's most recent recovery point lag slider allows you to configure an alert for when a device's most recent Private Cloud recovery point is older than the specified period of time.

Click the Save button when you are finished.

NOTE:

In addition to configuring the alerts listed above, you can also view RMC storage usage alerts. RMC storage alerts are not configurable.

A Warning alert will be automatically generated when disk storage space on the appliance is 80% full and a Troubled alert will be generated when disk storage space on the appliance becomes 90% full.