x360Recover now supports a lockdown mode, which enforces multi-factor authentication for all devices.

• Lockdown mode disables local logins (and local user access) to appliances and vaults.
• Users are required to (a) log in to x360Recover Manager, either directly or via single sign-on from the x360 Portal, and then must (b) connect to the appliance or vault from the cloud.
• When lockdown mode is enabled, the local login console is disabled and hidden.

A message directing users to log in via the cloud appears: 

Enable lockdown mode on an appliance

Lockdown mode is disabled by default.  

To enable lockdown mode on an appliance, log in to x360Recover Manager.

1. Navigate to the desired Client page.

2. On the Client page, select the desired Service (Appliance).

3. Click Configure Service.

4. From the appliance configuration help box, click Edit. 

5. Click the toggle to enable (or disable) lockdown mode and then click Save.

• Changes to lockdown mode will be communicated to the appliance immediately.

Enable lockdown mode on a vault

To enable lockdown mode on a vault, log in to x360Recover Manager.

1. Navigate to the vault Details page.

2. Click Configure Vault.

3. From the vault configuration help box, click Edit.

4. Click the toggle to enable (or disable) lockdown mode and then click Save. 

Changes to lockdown mode will be communicated to the vault immediately.

Virtual Machine (VM) console access

• In release 10.10.0, access from the appliance UI to the VNC console of a running virtual machine is not yet implemented. (Cloud access to the VNC console, directly from the appliance UI, is targeted for release 10.12.0 in December 2021.)

However, from within x360Recover Manager, you can access the console of a virtual machine running on an appliance or self-hosted vault.

This VM console access is available in two places:

Access to running VM console #1

1. Log in to x360Recover Manager, either directly or via single sign-on from the x360 Portal.

2. Navigate to the Client page for the client you wish to connect.  

3. Under the Account At a Glance pane:

• Find  Virtualizations
• Then find Local VMs

• Expand Activities of Interest
• On the line titled Local Virtualizations, move to the right side and click More: 

• Click View VMs

Access to running VM console #2

1. Log in to x360Recover Manager, either directly or via single sign-on from the x360 Portal.

2. Navigate to the Devices page.

3. Select the Local VMs tab. 

This will display appliances with running virtual machines.

4. Click the row of the desired running device to expand its details.

5. Click Login to access the running virtual machine console via VNC

6. VNC will then open in a new window.

 SUPPORT | 720-204-4500 | 800-352-0248

• Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
• Free certification courses are available in the Axcient x360Portal under Training
• To learn more about any of our Axcient products, sign up for a free one-on-one training
• Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance

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