To start a virtual office:

1. Select the Make it a Test option to test the virtualization process and verify the availability of recovery points in case of an emergency. Continue to Step 4.
2. Select the Put it in Production option in the event of a disaster. This local failover VM can be used to temporarily replace production devices until a permanent replacement is ready. Skip to step 5.

4. If users select “Make it a Test” they will be prompted with the option to schedule when the Virtual Machines shut down within the Virtual Office. 

1. If user selects ‘Yes’, they will be prompted to select the day and time the VM should shut down.
2. If user selects ‘No’ they will continue to Step 5. 

5. Select where to start the virtual office from:

1. Start using a runbook: Runbooks are pre-defined workflows that are set up by users prior to starting a Virtual Office. Runbooks automatically deploy a Test or Production VO with all the desired devices, resource allocations, and network configurations pre-determined, speeding up your recovery.  Next step is to select ‘Start Runbook’. 
2. Don’t use a runbook: Users will be asked to define the virtual environment. Go to Step 6.

6. On the Start Virtual Office (Failover) screen, select the services and configure settings:

1. In the Services field, use the checkboxes to select the appropriate service(s).
2. To set up a subnet for the Virtual Office:
   1. Configure the Gateway field
      1. Enter the gateway IP address.
      2. This address should be the same as the default gateway on the physical network that the Virtual Office is trying to replicate.
      3. For example, if devices are on the 192.168.1.xxx network, the gateway will most likely be 192.168.1.1.
   2. Configure the Netmask field
      1. Enter the Netmask Value.
   3. Optionally, add a new subnet for the Virtual Office
      1. Click the + Add Another link.
         1. Please note that you can add up to ten subnets.
         2. Subnets must not overlap with other subnets on the Virtual Office. To delete a subnet, click the trashcan icon.
3. Click the Start Virtual Office button when you are finished.

A important note on virtual office use and billing

When you are performing virtual office testing, be frugal with your usage. 

• Start only the virtual machine you need to test.
• Shut down virtual machines that are no longer needed. 
• Do not leave virtual machines running over the weekend unless you are specifically testing something that requires it. 
• Stop and discard your virtual offices when you are finished testing.

Unnecessary virtual offices left active with running virtual machines will incur unwanted overage charges.

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• Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
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