With x360Recover Virtual Office, you can offer your clients a choice of periodic cloud recovery testing.
All x360Recover partners are entitled to thirty (30) days of x360Recover Virtual Office use per endpoint (protected system) per calendar year.
Whether you offer testing on an annual, quarterly, or customized schedule, you can use these virtual office entitlements to demonstrate full-up cloud recovery scenarios - any time you wish to ‘prove’ the recoverability of your client environments.
Best practices when testing
When you are performing virtual office testing, remember to be frugal with your use.
- Start only the virtual machine you need to test.
- Shut down virtual machines that are no longer needed.
- Do not leave virtual machines running over the weekend unless you are specifically testing something that requires it.
- Discard your virtual offices when you are finished testing.
Unnecessary virtual offices left active with running virtual machines will incur unwanted overage charges. [For full discussion of VO use and billing, review Virtual Office use & billing]
What counts as virtual office use?
- Use is tracked per endpoint (protected system) whenever a system is running within a virtual office.
- Merely creating or starting a virtual office for a client does not generate usage.
- Use is tracked based on actual running virtual machines within the virtual office.
- No distinction is made between test mode and live mode when calculating use.
[For full discussion of VO use and billing, review Virtual Office use & billing]
Configure automatic shutoff of virtual office tests
You can configure, monitor, stop, or extend the automatic VM shutoff date at any time in the Virtual Office (Test) details page.
- If a VM is automatically shut off, its data is preserved until the entire virtual office is discarded.
- You are still able to manually turn on a VM that was automatically turned off.
- A virtual office test will automatically be discarded 30 days after all VMs (inside that virtual office test) remain shut off for 30 days.
- Time accrues for each VM (against its free Virtual Office allowance) only while the VM is running.
- If a VM runs longer than its allotted free time, a daily rate will be charged for each day the VM continues to run past its free allotment.
Steps to schedule when a VM shuts down in a Test Virtual Office
When starting virtual office creation through recovery wizard
- Launch Recovery Wizard from Recover Manager Health Dashboard (under quick actions.
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Select Recovery Option: Start a Virtual Office
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Select ‘Make it a Test’
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You will be asked if you would like to schedule to auto-stop Virtual Machines, select ‘Yes’.
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Now you pick the date and time you would like your Virtual Machines to shutdown.
- Follow remaining steps to launch the virtual office.
After Virtual Office is created (Configure Office)
- Navigate to your running virtual office either from the dashboard under activities of interest or from your client details page.
- Navigate to ‘Configure Office’
- Select ‘Edit’ for Auto-Stop Virtual Machines
- Select a date for when Virtual Machines should auto-shop through the drop down and select save.
- You will see your selected time in the Activities of Interest from the Dashboard.
When starting a virtual office from a Runbook
- Navigate to Runbooks from the Client Details page.
- Select the Runbook you would like to create a Virtual Office from and then select ‘Run Runbook’.
- In the new modal you will be asked if you would like to auto-stop Virtual Machines, select ‘Yes’.
- Select the date and time you would like the virtual machines shutdown and then select ‘Start Virtual Office’.
Monitor your virtual office from dashboard
Users can view their running Virtual Offices from the Recover Manager Dashboard ‘Activities of Interest.
From here, users can see which Vos are running, type (Test or Production), Duration, the number of Virtual Machines running, and when the VMs are scheduled to shutdown (or when the Virtal Office is schedule to auto-discard, this is 30 days from when the last VM was active).
From here users can also navigate to the Virtual Office by clicking ‘Manage Office’.
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- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
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