While most of your files and folders will easily sync across all of your devices, certain system files and folders, as well as temporary application files, will not sync. Your administrator may have also configured other file extension types—such as application or video files—to be excluded from the syncing process.

You can add files with excluded extensions to , but they will not display in the web portal or in your mobile apps.

If you upload a file with an excluded extension through the web portal, you will receive a notification that the file is on the exclusion list. This file will not appear in the web portal or in your mobile apps.

Live databases

The system does not support the syncing of live database files, including Microsoft Access Databases, QuickBooks Files, .pst Files, and so forth. Attempting to sync a live database file could result in errors and collisions.