Overview

This guide explains how to use web-based file and folder browsing from the x360Recover Manager dashboard. It covers launching the Recovery Wizard from Dashboard via Quick Actions or the Protected System Sidebar and downloading files directly from a selected restore point.

Web-based file and folder browsing allows you to locate and download individual files or folders from a protected system without performing a full FTPS export. The export is downloaded locally and remains available for a limited time from the dashboard.

Prerequisites

• Access to the x360Recover Manager dashboard.
• At least one client with a protected system and available restore points.

Launching File and Folder Browsing from Dashboard Quick Actions

Step 1: Open the Recovery Wizard

1. From the Dashboard, navigate to Quick Actions.
2. Select Launch Recovery Wizard.
   

    

Step 2: Select the Client

1. Choose the client you want to perform the recovery for.
2. Continue to the recovery type selection.
   

    

Step 3: Select Recovery Type

1. Choose Recover Files and Folders.
2. Select Browse Files and Folders to continue.
3. Users will be taken to a new screen to begin file-level recovery.
   

    

Step 4: Select the Protected System

1. From the selected client, choose the protected system that contains the files you want to recover.
   

    

Step 5: Select a Restore Point

1. You will be prompted to select a restore point for the protected system. Restore points are grouped by:
   • Last 24 hours
   • Last 7 days
   • Last 30 days
2. Optional: Switch to Calendar View to browse older restore points.
   

    

Step 6: Browse Files and Folders

1. After selecting a restore point, the file browser opens.
2. Navigate available drives within the restore point.
3. Navigate into folders through the left navigation; browse files on the right side.
   

    

Step 7: Select Files to Download

1. Use Check Boxes to select one or more files or folders.
2. Click Review Selected Items.

You will see a summary including:

• Client
• Protected system
• Restore point
• Number of selected files
• File type
• Original file path
• Last modified date
• File size

Step 8: Review or Modify Your Selection

Before downloading, you can:

• Delete selected items.
• Start over to choose a different system or restore point.
  

   

Step 9: Download Files

1. Click Download.
2. A confirmation screen appears summarizing the export.

From this screen you can:

• Copy a download link for later use
• Click Download to save files locally
• Select Recover Something Else to exit the workflow

Download Link Details

• Copy the download link to share with end users.
  • Once the download link is discarded or expired, it becomes unusable.
• The downloaded file is saved locally to the user’s machine.
• The export link remains available for approximately 7 days.
• You may discard the recovery if it is no longer needed.

Launching File and Folder Browsing from the Protected System Sidebar (Faster Option)

This method allows you to initiate file and folder browsing directly from a protected system without starting from Dashboard Quick Actions.

Step 1: Select the Protected System & Open Recovery Wizard Menu

1. From the Dashboard, select the protected system you want to recover files from.
2. The protected system sidebar opens automatically.

Step 2: Choose File and Folder Recovery via Browser

1. From the drop-down list, select Restore Files and Folders via Browser.

Outcome: You are redirected to the recovery workflow reviewed in step 4 above.

After the Download Completes

View Download Activity

1. Return to the Dashboard.
2. In Activities of Interest, you will see your file export listed.
   

    

Important Notes and Limitations

• File exports active on the desktop in Activities of Interest:
  • Are not accessible to other recovery methods, for example if you need to browse the same restore point for a different request or initiate a Virtual Office
• Use file and folder browsing for targeted recoveries only.
• For large-scale restores, use FTPS export options or virtualization workflows.

Best Practices

• Verify the restore point date and time before downloading.
• Download only the files required to reduce export size.
• Save exported files securely if they may be needed after the link expires.