Log in here:

Improvements

• Requests for additional recovery codes are now limited to once every hour
• You can now resend MFA codes when using SMS
• Reworked and improved the user experience with Edits and Updates to Cases
• Updated the x360Recover product card

Fixes 

• Resolved an issue where enabling MFA would get stuck if a timeout occurred
• Resolved an issue where the State/Province drop down menu wasn’t functioning properly when choosing USA as a country when editing Contact Info
• Resolved an issue where removing and re-adding the same file attachment would fail
• Resolved an issue where the unsaved changes modal would appear unexpectedly
• Resolved an issue when typing in the other service ID field, focus or other interrupts would prevent typing
• Resolved an issue with SameSite cookies
• Selecting a different Support tab now correctly resets per_page count or page selection

 CUSTOMER SUPPORT  | 720-204-4500 | 800-352-0248

• To learn more about any of our Axcient products, sign up for free one-on-one training.
• Please contact your Partner Success Manager or Support if you have specific technical questions.
• Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance.