Additional information to help with your Axcient services
This section contains a variety of tools you can use to train your staff, including where to download our software, how to work with MFA, methods to configure PSA tools and tips on using our knowledgebase.
The General Axcient Information section includes
- Software downloads
- Firmware updates
- How to submit a Support ticket, request a feature or give feedback
- Multi-Factor Authentication (MFA)
- Axcient Support Service Level Agreements - SLAs
- Tips and tricks when using our knowledgebase
If you are looking for product-specific training, our Certification programs walk through each component of each Axcient product with screenshots, examples, and quizzes. To get started, log into the Axcient x360Portal and navigate to the Training page.