When you host x360Sync on your own server, it is recommended that you configure x360Sync and its components according to best practices.

The system requirements for the server are as follows:

NOTE: If using Microsoft Server 2012 R2 or higher for x360Sync Server, please note that deduplication is not recommended for any location housing x360Sync data. Deduplication can have a severe impact on the applications' performance and may result in unintended outcomes.

You should install the most current revision of x360Sync and its components using the Setup Wizard.

By default, the Setup Wizard installs the following services on one machine:

• x360Sync Server (Private Cloud)
• Apache Server
• PostgreSQL Database

NOTE: To avoid potential conflicts with Apache, please make sure IIS is not installed.

You may find it helpful to contact the x360Sync Support Team to schedule a consultation before configuring a high availability environment.

TCP ports

Before installing x360Sync and its components, please be aware that the following TCP ports must be open on the firewall:

• 510 — HTTPS connections
• 443 — Secure agent-server connections
• 80 — HTTP connections

Back up and restore the x360Sync server

We recommend that you perform a file-level backup on the drive where your file store exists, and a bare-metal backup of your x360Sync server. These can be scheduled at the same time for consistency.

There are three components that we recommend you back up in order to ensure rapid restoration and prevent data loss:

• File store — stores raw binary data, and is configured during the system setup process. This can be configured as a file-level backup.
• DB store — stores file and folder metadata. By default, this is located at c:\x360Sync Server\store_#. Because these databases typically reside on the same drive as your server, we recommend that you perform a bare-metal snapshot of this drive for quick restoration.
• PostgreSQL — stores business object information, including accounts, usernames, and passwords. It is located at c:\PostgreSQL9.1\. This also resides on the same drive as the x360Sync Server and should be included in the bare-metal backup.

 SUPPORT | 720-204-4500 | 800-352-0248

• Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
• Free certification courses are available in the Axcient x360Portal under Training
• To learn more about any of our Axcient products, sign up for a free one-on-one training
• Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance

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