IMPORTANT NOTE: Disabling TLS 1.2 or older versions and ciphers means that it is likely some older mobile devices, browsers, and systems will not be able to connect to the x360Sync cloud. For example, issues with WebDAV on older Windows systems would be expected behavior.
Albatross Server TLS Protocol Settings
Disable TLS 1.2 or other TLS protocol versions
- Navigate to the windows.ini file
- TLS settings are under the [server] heading
- Confirm that min_ssl_proto_version is set as desired. Allowable options are: tls-min, tls1.0, tls1.1, tls1.2, tls1.3, tls-max, and max.
[server]
SSL/TLS configuration
min_ssl_proto_version = tls1.3
max_ssl_proto_version = max - The Microsoft Windows service “Server” will need to be restarted after saving changes.
Confirm TLS protocol version in use
- Run NMAP Scan using the following example, replacing “somehostname.com” with your x360Sync URL.
nmap --script ssl-enum-ciphers -p 443 somehostname.com nmap --script ssl-enum-ciphers -p 510 somehostname.com
To run Nmap on Microsoft Windows, first download the installer from nmap.org and run the installer to install Nmap and its necessary components like Npcap. After installation, you can use Nmap either by opening Zenmap, the graphical interface, from the Start menu or desktop shortcut to perform scans visually, or by opening the Command Prompt or PowerShell and executing Nmap commands directly to run scans from the command line.
Apache Web Server TLS Protocol Settings
Disable TLS 1.2 or other TLS protocol versions
Navigate to the httpd.conf file, found by default at C:\ApacheX.X\conf\httpd.conf
- Add the SSLProtocol line under
<VirtualHost _default_:510>
SSLEngine on
SSLProtocol all -SSLv3 -TLSv1 -TLSv1.1 -TLSv1.2 - Confirm that protocol versions you DO NOT wish to use are listed on the SSLProtocol line.
SUPPORT | 720-204-4500 | 800-352-0248
- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
- Have you tried our Support chat for quick questions?
- Free certification courses are available in the Axcient x360Portal under Training
- Subscribe to Axcient Status page for updates and scheduled maintenance