x360Cloud gives you the power (with the Smart Search tool) to find a backup object and then perform restore operations on that object. You can also restore multiple objects, restore all documents for a SharePoint site or restore an entire end user account.
Click each task below for full details:
Restore an object
You can restore an object you have located using the x360Cloud SmartSearch tool.
When you find the correct item, click the title of the object you want to view.
The page expands to display a right-hand browser window.
STEP 4: View the object
If you click the View File button, you'll see a preview the first 1000 characters of the file or email.
If this object is a document, you can also use the Latest version drop-down menu, to see previous versions of the file, if available.
If you cannot view the details of a file, you might need to turn on Content Visibility settings.
Note: In certain instances, you might not be able to view the content of very large backup objects. You can still, however, view metadata or download the object if needed.
STEP 5: Restore the object
a. To restore an object, select the desired file by checking the box in front of the item's Title.
b. Then, click the Restore button in the upper right of the top navigation tool bar.
c. A Restore dialog box opens, confirming the number of objects you have selected to be restored.
This process can restore the object(s) to the same user account or a different user account.
d. Click the Restore to User drop-down menu to select the user account where this item will be restored.
e. Optionally, you can choose to use the check boxes to set other restore permissions.
For example, if this is a OneDrive file, you can click the Restore OneDrive Permissions checkbox to recover permission settings.
Optionally, if this is a OneDrive file, you can click the Send Email About Restored Permissions checkbox to alert the affected user.
Please note that these two options, Restore OneDrive Permissions and Send Email About Restored Permissions are available only for OneDrive files.
f. In the Name of the Restore Folder field, enter the name of the folder where this item will be recovered.
g. Click the Restore button to complete the restore process.
h. After clicking Restore, a confirmation message will display.
NOTE: Please be aware that restoration can take a significant amount of time, depending on the amount of data being restored.
i. A restoration completion report will be visible in the Recent Activity section of the organization Dashboard page:
STEP 6: Track restoration progress
With the release of x360Cloud version 2.88.0, users have the ability to track the current number of objects that were successfully restored vs. the total number of objects selected for restoration in the Objects Restored column under the Recent Activity Report.
To view the restoration progress reporting information, navigate to the Dashboard for an organization that has an ongoing restoration and click on the Restore tab under the Recent Activity Report.
In the new Objects Restored column, you will see two numbers: the number of successfully restored objects and the total number of objects selected for restoration, separated by a backslash. The numbers are based on the latest progress and are updated when the page is refreshed.
If an entire x360Cloud end user account has been lost, you can restore it.
Note: OneDrive files deleted by a user in Microsoft 365 are not restored during user account restoration. In order to restore deleted files, perform a search and restore a granular file or folder. For instructions, please see How to restore an object or How to restore multiple objects.
STEP 1: Launch the x360Cloud Organization dashboard
In the Reseller Dashboard page, open the Organizations tab and click the Name of the organization you want to manage.
The organization Dashboard page displays, giving you access to organization details.
STEP 2: Access the Accounts page and select the end user account to be restored
1. In the left-hand navigation menu of the Organization dashboard, click the Accounts tab.
2. The Accounts page displays, giving you access to advanced end user management tools.
3. Click the User Name of the end user account to be restored.
STEP 3: Launch the restoration process for this account
A User details window opens in a left navigation panel.
Click the Restore User button to begin the restoration process.
STEP 4: Complete the configuration
A Restore User window will open.
Complete the desired settings:
In the Backup Date drop-down menu, select the snapshot you want to restore.
In the Which Services do you want to restore? section, click the checkboxes to select which items should be restored.
In the Restore to User drop-down menu, select the end user account where this data will be restored. You can select the same end user or a different end user account.
To learn more about the Restore event attendees and send them an invitation option, please refer here:
In the Name of the Restore Folder field, type the name of the folder where the restored data will reside.
Once you have completed all fields, click the Restore button to complete the process.
NOTE: Please be aware that restoration can take a significant amount of time, depending on the amount of data in the restored user account.
Restores typically go to the selected user’s email box.