Overview

With x360Cloud’s SmartSearch tool, you can quickly perform full-text search and filtering operations across all protected entities - user accounts, SharePoint sites, Google Shared drives, etc. to find one or more objects matching your search criteria. You can even search for data in historical snapshots and across multiple versions of objects. When you find what you’re looking for, you can preview the objects directly within the x360Cloud, without needing to download content or navigate away from the system. 

You can selected distinct objects from search results or select all objects that matching your search criteria and restore them back to the source system.

Terms / Glossary

Object. x360Cloud defines searchable & restorable items as objects. Objects include emails, contacts, calendar events, files. 

Object version. Whenever an object is modified in the source system and backed up, the object is getting a new version in x360Cloud. For example, file renaming or modification, contact telephone number update or calendar event time change – all will be backed up as new object versions in x360Cloud. As emails in general cannot be modified, mail objects are not versioned in x360Cloud. 

Container. The smallest protectable unit whose protection is managed in x360Cloud. It can be a SharePoint site, user’s Calendar, OneDrive or Mailbox, Google Shared Drive. 

Searching Best Practices

As a best practice, please consider the following when using x360Cloud's SmartSearch tool:

1. Specify the type of objects you are searching for first. This will pop up for you a set of relevant filtering capabilities

   

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2. If you are searching for data related to a specific user, SharePoint site or shared drive, pick the one from the “Account (user/site/drive)” filter. 

   

3. For precise topic-based searches, enter specific search keyword into the “Keyword” field. Keyword search is performed across multiple fields, so objects whose name, title, description, contents and other supported fields contain the keyword are returned in search results. This field supports the following types of searches: 
   • Search by term(s): When multiple terms are entered, search results that match any of the terms are returned. For example, when you put 280 Event into the Keyword field, search results that contain either the 280 or Event term are returned. 

     

   • Search by exact phrase: Put the search terms in a deliberate order and wrap them with quotation marks to form a phrase. Search results that contain the exact phrase are returned. For example, when you put “280 Event” into the Keyword field as a search phrase, search results that contain the exact 280 Event phrase are only returned.

     

     More information on this can be found in the < “Filtering Options” chapter below>. 
   • Wildcard search: When you want to search by a part of a term you can use wildcards at the beginning or the end of your keyword: 

     

Full-text search and search by object content

Full-text search is a capability that differentiates x360Cloud on the market.  

When searching by a Keyword, search is performed by multiple object fields, so objects whose name, title, description, contents and other supported fields contain the keyword are returned in search results.

To search by object contents exclusively, use the correspondent field from object-type-specific fields list, for example for File objects the field is “File Content”:

Note: Search by object content is supported for objects smaller than 10 MB. 

The following file formats are supported:

Filtering options

To get more filtering capabilities you need to select the type of data you are looking for in the “Object Type” dropdown menu. After Object Type is specified, you can specify search criteria for individual object properties, like email subject, date received or backup date. 

Note: These filters are applied in conjunction, that means that object must satisfy all filters conditions to be included in the results.

Email object type

The following filtering capabilities are available for Email data: 

• From (Sender) – the search results will show emails whose sender email address matches the field value. 
• To (Recipient) - the search results will show emails whose recipient email address (can be one of many) matches the field value.
• Subject – the search results will show emails whose subject contains the search term or phrase entered in the field. 
• Body Text – the search results will show emails whose body text contains the search term or phrase entered in the field. 
• Attachment Name – the search results will show emails whose attachment file name (one of multiple) contains the search term or phrase entered in the field. 
• Backup Date – the search results will show emails that were included in the backups before the date you select in the field.
• Date Sent/Received (From / To) - the search results will show emails that were sent within the specified period.

How to search for a Microsoft 365 Mailbox folder is described in Mailbox folders. 

Contact object type

The following filtering capabilities are available for Contacts:

• Contact Name - the search results will show contacts whose name contains the search term or phrase entered in the field.
• Email Address - the search results will show contacts whose email address matches the field value.
• Company Name - the search results will show contacts whose Company name contains the field value.
• Phone Number - the search results will show contacts whose phone number (one of multiple) matches the field value.
• Job Title - the search results will show contacts whose job title matches the field value.
• Contact Note - the search results will show contacts whose description contains the field value.
• Last Modified - the search results will show contacts that were last modified in the source system within the specified period.
• Backup Date – the search results will show contacts that were included in the backups before the date you select in the field.

Event object type

The following filtering capabilities are available for Events: 

• Event Title - the search results will show events whose title contains the search term or phrase entered in the field.
• Description Content - the search results will show events whose description content contains the field value.
• Event Location - the search results will show events whose location contains the field value, e.g. it can be “Microsoft Teams Meeting”.
• Last Modified - the search results will show events that were last modified in the source system within the specified period
• Backup Date – the search results will show events that were included in the backups before the date you select in the field.

File object type

The following filtering capabilities are available for Files: 

• Full File Name – the search results will show files whose name matches the full file name entered in the field. Be sure to enter file name with an extension to this field.
• File Content – the search results will show files whose content contains the term(s) or phrase in the field. Note: Full-text search is supported for files smaller than 10 MB. More info on the file formats supported can be found in <anchor link>.
• Author Name – the search results will show files whose author name contains the field value. 
• Last Modified - the search results will show files that were last modified in the source system within the specified period
• Backup Date – the search results will show files that were included in the backups before the date you select in the field.

How to search for OneDrive and SharePoint folders is described in the section following below.