Multi-Factor Authentication (MFA) - x360Recover Management Portal

Written By Tami Sutcliffe (Super Administrator)

Updated at August 17th, 2021

With the release of version 9.0.0,  Axcient x360Recover provides basic support for multi-factor authentication (MFA) to enhance security on your x360Recover Management Portal. 

Step-by-step instructions to enable MFA on your x360Recover Management Portal account are here:

x360Recover MFA supports open One-Time-Password (OTP) applications that run on any smart phone. You may install any compatible application (such as Google Authenticator or Authy.)

Note: OTP is highly reliant on accurate time synchronization. Both the smart phone running the authentication app and the Management Portal must be synced to the correct time in order for both to agree on the generated MFA token.


SUPPORT  | 720-204-4500 | 800-352-0248 

  • To learn more about any of our Axcient products,  sign up for free one-on-one training.
  • Please contact your Partner Success Manager or Support if you have specific technical questions.
  • Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance.

625