Introduction:

This guide walks you through using the ConnectWise Single Sign-On (SSO) to log in to Axcient’s x360Portal. To use ConnectWise SSO, you must have an Axcient x360 account and you must also have an existing ConnectWise Home account (or be ready to set one up during this process.)

Prerequisites

• An Axcient x360 account.
• A ConnectWise Home account (or the ability to set one up.)

Step-by-Step instructions

1. Log in to the x360Portal

Go to the x360Portal login page
You will see a button labeled Login with ConnectWise SSO.

Click the 'Login with ConnectWise SSO' button"

• If you already have a ConnectWise Home account, enter your credentials to log in.
• If you do not already have a ConnectWise Home account, you will be prompted to create one.

2. Create a ConnectWise Home account (If needed):

If you do not have a ConnectWise Home account:

• Follow the prompts to register your company for ConnectWise Home.
• After registration, you must verify your email before you can log in.

3. Log in using your ConnectWise Home account

Once you have verified your ConnectWise Home account (or if you already had one), enter your Home account credentials on the ConnectWise login screen.

4. Link your ConnectWise and x360 accounts during the first visit

After logging into your ConnectWise Home account for the first time, you will be redirected back to the x360Portal login page.

• Here, log in with your x360Portal credentials to link your ConnectWise Home account to your Axcient x360 account.
  • Subsequent logins:
    Once your accounts are linked, future logins will allow you to use ConnectWise SSO to log into x360Portal seamlessly.

Additional notes:

• If you experience any issues with the registration or linking process, please contact Axcient Support for assistance.