July 2023 release notes

Written By Tami Sutcliffe (Super Administrator)

Updated at October 28th, 2023

July 2023 release notes

x360Recover Agent 2.39 - July 19 2023 [Click to expand...]

   x360Recover Agent Release Information

    Agent Version:


    Release Date(s):

     Targeted release starting Jul 19 2023

Release overview 

x360Recover agent 2.39 is a maintenance release. The focus of this release is to address bugs found during support escalations, make improvements to x360Recover D2C Local Cache, and to fix several edge cases with virtualization and Smart Recovery

Summary of enhancements

  • Report Asio agent ID changes to telemetry immediately upon detection
  • Support virtualization with MBR disks where system partition is on a separate disk from Windows and specific volumes were selected for backup
  • Bundled cella_stat utility with agent install to assist support with Local Cache troubleshooting
  • Improved Local Cache timestamp collection for better cleanup of stale data
  • Improved Local Cache handling of low disk space on the cache storage volume
  • Added command-line installation parameters for configuring Local Cache settings during installation

Summary of bug fixes
  • Fixed possible agent crash when retrieving Windows volume bitmap
  • Fixed issue with incorrect system volume metadata sent for Server 2019 systems
  • Fixed collection of ASIO ID from 32-bit Windows systems
  • Fixed problems with agent crash causing corrupted tables in Local Cache
  • Fixed race condition where Local Cache state might be deleted before being sent to server
  • Fixed issue with Local Cache settings not updating when volume is already mounted
  • Fixed bug where Endpoint Manager may not restart agent services after updating settings
  • Fixed bug where Local Cache fails to write because chunk size limit is exceeded
  • Fixed smart recovery metadata sent when system and boot are on different volumes
  • Fixed sending unnecessary GPT dumps for non-bootable volumes
  • Fixed issue where Local Cache verification might not be run when it should be

Auto Update Best Practices

We recommend that the option to Enable Auto Update is enabled on the Settings -> Update Manager page on each of your x360Recover devices.

We also recommend that you enable Auto-Enable Remote Assist When Upgrading so that remote access will be available to our development team should something go wrong with your upgrade.

This will ensure that your x360Recover devices are updated with the latest software enhancements in a timely fashion, and that the x360Recover Support team will have a short window of time to access and repair any troublesome devices without requiring user intervention.

SUPPORT | 720-204-4500 | 800-352-0248 

1554  |  1562


Includes improvements to Local Cache

x360Recover Manager (RMC) 4.53 - July 12 2023 [Click to expand...]


     x360Recover Manager (RMC)  v 4.53

 Release Date

    July 12 2023

Summary of enhancements 

  • Clarified descriptions of Client & Organization Health Daily Digests to reflect the content more accurately, including the addition of BootVM screenshots to the Client Health Daily Digest.

Summary of bug fixes

  • Fixed issues with the layout of the Client Health Daily Digest.



 Includes changes to clarify daily report content.