How to pay your Axcient invoice: Use the x360 Portal

Written By Tami Sutcliffe (Super Administrator)

Updated at March 31st, 2021

Welcome to the Axcient x360 Portal

The Axcient x360 Portal serves as a single pane of glass for everything related to Axcient products and services, including a streamlined look and process when it comes to your invoices.

Now that you have received your invitation to the x360 Portal, and have successfully logged in, you can pay your invoices using the Billing tab on the Portal Dashboard. 

The following instructions will walk you through the new invoice-paying process in the Portal.

1. Prepare to get started: Assign the correct roles

Please make sure that you have granted an Administrator role to each of the people in your company who will be managing these invoicing tools on the Portal. As the lead contact for your company, you manage all of your users and assign their roles when you set up your new Portal.

2. Log in to the Axcient x360 Portal

You can access the Axcient x360 Portal here: https://partner.axcient.com/login

3. Click on the Billing tab

Click on the Billing tab to enter your Billing dashboard. 

From the Billing dashboard, you can select several options:

  1. Make a payment of your invoices
  2. View and download your detailed usage information
  3. Print or email individual statements by specific date
  4. Display a list of A/R for a specific date range
  5. Display a list of transactions (credit memos, deposits, invoices.)

Clicking on any of these selections from the Billing tab will take you directly to the NetSuite page.

4. Make a Payment

From the Billing tab, click the Make a Payment link:

The NetSuite Payment screen will open:

How to Pay with a Credit Card

a.) Scroll down to the Enter Payment Amount or Select Invoices to Pay section.

b.) Using the Apply checkbox, select the appropriate invoice(s) you wish to pay.

c.) Scroll down the page to the Enter Credit Card Information section.

d.) Complete all of the required credit card information fields. Remember to check "Save this card" and "Make Default"  if this card will be used every time you pay invoices.

e.) Click the Submit button to save your changes. Or, if you prefer, click the Submit & Email button to receive an email copy of your receipt

Note: You can edit your payment information at any time.

View All transactions

Click the See All Transactions link from within the Billing tab:

This will take you to the NetSuite Transactions page:

You can choose to export the transaction records as text files, as an Excel CSV file or as a PDF.

You can also print the selected documents.

View Billable Usage Lines

Click the View Detailed Usage link from within the Billing tab:

1. On the NetSuite Customer Center home page, locate the Customer Center – Home Links panel
2.  In the Customer Center – Home Links panel, click the Usage Lines Search link.

3. To generate an HTML table of usage lines: 

  • Click the View List radio button
  • Enter the Start Usage Date and End Usage Date range
  • Click Submit Search button. You can view and optionally copy the content in the HTML table.

The Usage Lines report shows the date, item, quantity and a brief description:

4. Alternatively, generate and download a CSV report to your local machine.

  • Click the Export List radio button
  • Enter the Start Usage Date and End Usage Date range
  • Click the Submit Search button

A note on navigation:

Note: While you are working within the NetSuite pages, you can go to the NetSuite Home menu at any time by clicking the "house" icon in the upper left corner of any NetSuite screen:

The NetSuite Home menu contains the same links for

  • making payments
  • printing statements
  • reviewing transactions
  • adjusting your settings

If you need additional support:

Please contact us if you need additional support. 

Call: 800-352-0248 

Email: billing@axcient.com