Please consider the following when prepping your customer environment for D2C deployments:
Parallel deployment
The agent has been optimized as much as possible to coexist with other backup solutions during the initial full backup phase of the deployment.
Note that although the agent is optimized to operate in low memory and low CPU environments, high resource utilization may occur if multiple backup solutions are scheduled to run concurrently. We recommend adjusting scheduling for multiple solutions so that simultaneous backups do not occur.
In most cases, you may continue to operate your existing backup solution while the new Direct-to-Cloud agent captures and transmits the initial full backup to the Cloud vault. Once the full backup is completed and incremental backups are occurring regularly, you may then remove the legacy backup solution from the endpoint and retain the data for historical purposes.
Bandwidth requirements
The agent has been optimized to perform in an Internet / WAN environment but the minimum bandwidth requirements for any given situation will vary, depending on your specific circumstances and expectations.
Backup consistency has been tested in environments from 1Mbps to 1Gbps to ensure reliable communications across a broad spectrum of service levels. Generally, the ultimate determining factor for most partners is the time required to complete the initial full backup. This will vary widely, based upon the total amount of data being sent and the available uplink bandwidth.
Refer to the following table for a rough estimate of initial backup completion time for various amounts of data at different upload speeds:
|
10GB |
50GB |
100GB |
500GB |
1TB |
2TB |
10TB |
20 TB |
1Mbps |
23.9 Hours |
5 Days |
10 Days |
- |
- |
- |
- |
- |
3Mbps |
8 Hours |
1.6 Days |
3.3 Days |
16.5 Days |
- |
- |
- |
- |
5Mbps |
4.75 Hours |
1 Day |
2 Days |
10 Days |
20 Days |
- |
- |
- |
10Mbps |
2.4 Hours |
12 Hours |
1 Day |
5 Days |
10 Days |
20 Days |
- |
- |
20Mbps |
1.2 Hours |
6 Hours |
12 Hours |
2.5 Days |
5 Days |
10 Days |
49 Days |
- |
50Mbps |
28 Min |
2.4 Hours |
4.75 Hours |
1 Day |
2 Days |
4 Days |
20 Days |
40 Days |
100Mbps |
14 Min |
1.2 Hours |
2.4 Hours |
12 Hours |
1 Day |
2 Days |
10 Days |
20 Days |
300Mbps |
5 Min |
24 Min |
47 Min |
4 Hours |
8 Hours |
16 Hours |
3.5 Days |
6.6 Days |
500Mbps |
3 Min |
14 Min |
28 Min |
2.4 Hours |
4.75 Hours |
9.5 Hours |
2 Days |
4 Days |
1000Mbps |
1.5 Min |
7 Min |
14 Min |
1.2 Hours |
2.4 Hours |
4.75 Hours |
1 day |
2 Days |
Firewall ports
Direct-to-Cloud agents require several ports to be open for outbound internet connections between the protected system and the Cloud vault:
|
TCP 443 (Https/TLS) |
|
TCP 9079 (Thrift/TLS - Endpoint Manager) |
|
TCP 9082 (Thrift/TLS – Cloudserver) |
|
TCP 9090 (Thrift/TLS – Backup Manager) |
Note: On Axcient-hosted vaults with Scale-Out Cloud, the Cloud server service is located directly on a storage node in our data center. Storage nodes are assigned dynamically, at the time of protected system registration.
If you must secure outbound traffic explicitly for protected systems, you can locate the assigned storage node URL in aristos.log for each protected endpoint.
IMPORTANT - Storage node locations within our data center are subject to change without notification. |
SUPPORT | 720-204-4500 | 800-352-0248
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