Register and log in with Active Directory credentials - x360Sync

Written By Tami Sutcliffe (Super Administrator)

Updated at July 5th, 2021

Overview

User accounts can be created in the following ways: 

  • Manually created in the Accounts tab in the administrative web portal
  • Imported through Active Directory (AD) or another LDAP source

Users that were created manually can simply register and log in using their assigned email address and password.

Signing In

AD users will register and sign in based on a number of different factors, including whether or not their account is attached to an email address, and the device they are logging into. For example:

  AD Accounts with Email Address AD Account Without Email Address
Logging in to the Web and mobile devices:  Username: <AD email address> Username: <Domain\username>
Logging in to the desktop client: Username: <AD email address> Username: <Domain\username>
Logging in to the Outlook add-in: Username: <AD email address> Username: <Domain\username>
Logging in to WebDAV: Username: <Domain\username> Username: <Domain\username>