Overview   

The following videos and article detail the steps necessary to completely remove an existing Direct-to-Cloud endpoint from your account.  

• [Video] To delete x360Recover D2C from vault
• [Video] To delete an x360Recover protected system (from appliance and vault) 
• [Knowledgebase] Deprovision a protected system (from appliance and vault)

Steps to remove a Direct-to-Cloud (D2C) endpoint from billing

Direct-to-Cloud (D2C) is billed strictly on a per-usage basis. 

Note: Completely removing a protected system license from your account can be a moderately complex task, depending on your licensing and backup configuration setting

To delete a D2C endpoint and remove it from billing, perform the following steps:

Delete the protected system

1. From the vault, delete the protected system

• Login to the vault and navigate to the Protected Systems page from the left menu
• Search or browse the list to locate the endpoint to be removed
• Click the trashcan icon on the right side and confirm that you wish to delete this endpoint
• Verify that the protected system has been removed from the list

Here is a closer view:

If an Access password was set, you'll need to provide that before clicking Save

•    Click on Protected Systems in the left column
•    Click the trash can icon on the right side and confirm that you wish to delete this end point
•    Verify that the protected system has been removed from the list
 

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