Linux for x360Recover

Written By Tami Sutcliffe (Super Administrator)

Updated at May 5th, 2024

Support for backup and recovery of Linux protected systems has arrived! 

Our x360Recover agent for Linux has been activated for all devices. 

Linux appliance 12.3.0 features:

  • Full image-based backups (for appliances and Direct-to-Cloud)
  • Local cache for Direct-to-Cloud
  • Analysis Tool support
  • Agent orchestration (for configuration management)
  • File and folder recovery
  • Bare Metal Restore  (BMR)
  • Full image recovery (via BMR)

Where to download the Linux agent 

Appliances (10.18.0 or newer) will see the Linux agent installation on the Downloads page:

Vaults (12.2.0 or higher) can find the Linux agent installation for Direct-to-Cloud on the Clients page:


x360Recover – Supported Configurations for Linux

With appliance version 12.3.0 and newer, x360Recover provides support for backup and recovery of protected systems running various versions of Linux operating systems.

The following protected system configurations for Linux are supported:

Supported Linux operating systems


Debian Linux

  • Debian 10.x LTS (Buster)
  • Debian 11.x LTS (Bullseye)
  • Debian 12.x LTS (Bookworm)1

Red Hat Enterprise Linux

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 8
  • Red Hat Enterprise Linux 9**

Red Hat-based derivative Linux distributions

  • AlmaLinux versions 7, 8, and 92
  • CentOS version 7
  • Oracle Linux versions 7, 8, and 92
  • Rocky Linux versions 7, 8, and 92

Ubuntu Linux

  • 18.04 LTS (Bionic)
  • 20.04 LTS (Focal)
  • 22.04 LTS (Jammy)

Ubuntu-based derivative Linux distributions

  • ElementaryOS versions 6 and 71
  • Linux Mint versions 16.x and 17.x
  • ZorinOS version 16.x

Supported networking

  • 1G Network adapters and switches
  • 10G Network adapters and switches


Supported filesystems

  • Fat 16/32
  • Ext 2/3/4
  • XFS
  • NTFS1


Supported database application services

  • DB2
  • MySQL
  • Microsoft SQL Server for Linux
  • Oracle DB
  • Postgresql


Supported Virtual Disk formats

  • VMDK (VMware ESX/ESXi 3.x-6.x)
  • VMDK (VMware Workstation / Fusion)
  • VHD for Azure (Microsoft Azure)
  • VHD (Microsoft Hyper-V Gen-1 / Xen)
  • VHDX (Microsoft Hyper-V Gen-2)
  • VDI (VirtualBox)
  • QCOW2 (KVM)
  • RAW (KVM)


Supported DR recovery mechanisms

  • File and Folder Recovery
  • Bare-Metal Restore
  • Virtual Disk Export3
  • iSCSI Export3
  • Direct Virtualization3


Supported disk and boot configurations

  • Basic Disks with MBR/Legacy BIOS
  • Basic Disks with GPT/EFI BIOS
  • LVM Disks with Legacy BIOS4
  • LVM Disks with EFI BIOS4
  • LVM Disks with Legacy BIOS (Encrypted)4
  • LVM Disks with EFI BIOS (Encrypted)4

1 Requires Agent for Linux 3.5.0+
2 Due to a fundamental XFS filesystem incompatibility issue with Linux kernel versions less than 5.14.0, Red Hat Enterprise Linux 9 (and related derivatives) require both Agent for Linux 3.5.0+ and x360Recover Appliance version 14.0.0.  Appliance 14.0.0 will be released in 2024 Q1
3 Requires appliance version 12.5.0+
4 LVM disk support is limited to single-disk LVM configurations.  Multi-disk LVM pools and RAID configurations are not yet supported.

x360Recover protected data size limitations

Storage of protected system data in the Axcient cloud is intended to fit common use cases of MSPs and their customers.  We have tailored our recovery SLAs and Cloud Fair Usage policies to ensure that the vast majority of MSPs core use-cases for data protection are covered.  That said, there are limitations to our bundled cloud storage and specific protected system size limits.

The Axcient Fair Use policy spells out the terms of overall cloud storage limits based on the number and type of protected systems you have protected in the Axcient Cloud.   Fair Use is intended to provide a reasonable storage pool capacity which most partners will find provides virtually unlimited cloud storage for their per-endpoint protected systems (based on the expected nominal average size of typical server and workstation endpoints) while providing Axcient with a means of remediation in the event of abuse by a partner.

See:  Axcient’s Fair Use Policy for details.

100TB Protected System Limit

In addition to Fair Use limitations to the total storage pool usage, there also exists a practical size limitation for a single protected system endpoint.  Axcient does not support storage of any protected system in the Axcient cloud where the total data consumption for the system exceeds 100TB.  This 100TB size includes not just the in-use size of the protected system, but also the total aggregate of data consumed by the protected system backup retention.

Important: Backups and replication for protected systems exceeding 100TB may be halted to ensure proper operation of the Axcient cloud.

Partners that need to provide backups for protected systems larger than 100TB may do so using Private Cloud vaults hosted in your own datacenter.


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