What is Geo+?
Geo+ is Axcient’s solution for geo-redundant storage.
Geo+ creates a secondary copy of your restore points (in a geographically separate location from your primary location).
This protects you against a site-wide disaster at your primary site.
Availability
- Geo+ became available in early access starting in x360Recover RMC 5.23
- Geo+ is being offered to our US-based partners who are using Axcient vaults.
- Replication is between your primary region and your secondary region. For example, if your existing primary vault is in our SLC Data Center, then your secondary Geo+ copy will live in our ATL Data Center.
Learn more about Axcient's Data Centers:
How to enable & disable
Geo-redundancy can be enabled at either (a) the client level or (b) the protected system level.
(a) Enable/disable Geo+ at the client level via Client Settings:
Note: If enabling at the client level, your protected systems will also inherit those client-level settings.
(b) Enable Geo+ via Protected System Details page:
Once enabled, Geo+ info will appear on the Protected System Details page.
You will be able to see the date of the user's last primary restore point (RP) and the last redundant restore point.
How to recover using Geo+
NOTE: In the event you lose access to your primary restore point, please contact Axcient Support.
- The initial release of Geo+ will not support direct access to your secondary copy. In the case of primary storage failure, our Axcient support team will be happy to assist you with recoveries using Geo+
IMPORTANT key points
- Your replication location is based on your existing vault's primary location. It s not possible for you to choose where to replicate data or to change your primary region.
- Your Geo+ restore point copy will be deleted if Geo+ is disabled or if the primary copy is deleted.
- All deleted restore points will go through the Axcient AirGap process.
- Secondary restore points inherit the same retention policies as the primary restore points.
- Geo+ runs a scheduled job every hour to check for new restore points to copy to the secondary location
- Secondary restore points are displayed on the Backup Summary Report for additional visibility
- Geo+ state is included on the Devices CSV export.
- Geo+ is not included in Fair Use calculations.
FAQs
Q: Is there an additional cost associated with enabling Geo+?
A: There is no additional charge during the "early access" period. There will be an additional fee when we reach general availability. (Of course, you will be notified before this switch).
Q: Who can enable Geo+?
A: Org Admins will have ability to enable Geo+ at both the protected system level and the client level.
Q: Who is eligible to use Geo+?
A: Our initial release will be open to US-based partners.
Q: How can I recover from my geo-redundant copy?
A: For our initial rollout, recoveries are done through Axcient support. We are considering adding the ability for you to self-recover in the future.
Q: Which restore points will be replicated to my secondary region?
A: All existing and future restore points will be copied to your secondary region.
Q: When I enable Geo+, will it take and replicate a new full back up or will it just start from the newest restore point, even if it is an incremental?
A: All existing restore points will be copied to your secondary region.
Q: Aren’t my x360Recover backups already replicated?
A: If you are using appliance-based x360Recover, you control the configuration to replicate your data. Geo+ opens the same opportunity if you are using Direct-to-Cloud deployments of x360Recover.
Q: Can I use Geo+ for my appliance backups?
A: Yes! If you are replicating your appliance backups to an Axcient vault, you can enable Geo+ to replicate those to your secondary region.
Q: Will Geo+ affect my Fair Use limits?
A: No, Geo+ copies will not be included in Fair Use calculations.
SUPPORT | 720-204-4500 | 800-352-0248
- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
- Have you tried our Support chat for quick questions?
- Free certification courses are available in the Axcient x360Portal under Training
- Subscribe to Axcient Status page for updates and scheduled maintenance
1906