Important Notes

• The backend will soon stop supporting Client versions 3.5.2 and earlier. Please ensure that all your users have updated to Client 3.6.0 or newer to avoid any compatibility issues
• For the best experience, we recommend always using the latest Client version. If auto-update fails on any device, the latest version can be downloaded at https://syncedtool.com/files/download/agent/

Ehnancements

• Added support for Windows Server 2025
• Significantly improved the initial scan time when adding a new team share, backup or FSE mapping
• Increased the default value of connection_acquire_timeout from 60 seconds (1 minute) to 300 seconds (5 minutes), enhancing Client reliability when handling especially large roots
• Introduced local rsub database integrity checks and auto-repair functionality. Local rsub corruption could cause various synchronization issues, and now the Client will rebuild the database when this problem is detected
• Updated libraries for better performance and reliability

Fixes

• Fixed a bug where the Client couldn't sync up a file if its name contained translations of special characters, such as: "file_with_asterisk~12.txt"
• Fixed a bug where the wrong Client version was displayed in status report, service output logs and GUI logs. This will help support with troubleshooting

SUPPORT | 720-204-4500 | 800-352-0248

• Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
• Have you tried our Support chat for quick questions?
• Free certification courses are available in the Axcient x360Portal under Training 
• Subscribe to Axcient Status page for updates and scheduled maintenance