Component |
x360Sync Web |
Version |
3.0.3 |
Release Date |
October 23, 2025 (Canada) |
New Feature: Upload Requests
With upload requests, you can generate a link allowing anyone to upload files to your shares - even anonymously, without having an account and without seeing the contents of those shares. The uploader can be a person outside of your organization, even a person without a guest account.
To make an upload request, choose the folder where you want files uploaded. It can be any folder in a common team share or in My Files. Then, right-click on it and select Request Upload in the context menu.

On the resulting screen, you will need to enter the upload request Title (visible to the uploader). You can also optionally enter Description (visible to the uploader) and set an Expiration Date after which the link will stop working. You will also be able to review the Upload Destination path.

After clicking Create, you will be presented with the next popup where you can copy the Upload Request URL to share with others. You can also add recipients and an optional message to them. If you choose recipients, the Web portal will send emails with the upload request details and URL to those people after clicking 'OK'.
Unlike with share links, the list of recipients is used only to send out one-time notifications. Recipients are not stored, they are not given any additional permissions.

When a recipient opens the upload request URL, they are presented with a note "John Doe has requested files" and a form asking them to enter their email (unless the recipient is logged in). This email is not validated but can potentially be used for audit purposes.

Next, they will see the upload request Title and Description, and a note to carefully review the files before starting the upload as the recipient won't be able to modify or remove files once uploaded.

The person uploading the files can't access any contents of the folder they are uploading to. They also can't access the files they uploaded.
For more details on this feature, see: Create and manage upload requests - x360Sync.
Enhancements
- Improved the dialog for mass file restore:
Changed the default option from "Restore All Files" to "Restore Files Deleted Between".
Made it possible to set the same date in "Start Date" and "End Date". Using such parameters will restore all files deleted during these 24 hours in the current user's time zone.
Added a warning for "Restore All Files" option to help users avoid accidental restores of large volume of unnecessary files deleted long time ago.
- Improved the restore progress UI: when the restore is finished, it shows the total number of files that have been restored.
- Improved the tracking of the restore progress, where large restore operations taking long time could display timeout errors despite restore still running. If you still observe errors during a long restore, it's best to check activity log first to confirm no new files are being restored (shown as created on Web by the user running the restore) before attempting another restore or contacting Support. We are working to continue improving the restore performance and UI for better user experience
- Improved the snapshot creation UI for admins:
Added the name of the original team share and the name of the new team share to be made to the confirmation dialog. If the user enables the option "Only Include Data Up To The Following Point In Time", the chosen time is also displayed in the confirmation dialog.
Additionally, fixed a bug where going from the confirmation dialog back to the parameters and then finally confirming the snapshot operation would try to generate as many snapshots as many times the user saw the confirmation dialog - Added the ability to edit expired share links to files and folders
- Added a new column "Download Size" to the lists of Team Shares and Backups for administrators. Replaced the old column "Size" with the new column "Download Size" in user's lists. Added tooltips to clarify the difference: old column "Size" displays how much space is counted towards the organization quota (the size of all files compressed, including deleted files and old revisions), while new column "Download Size" displays how much space the team share or a backup will take on the end user device if downloaded in full (the size of all active files when synced down and decompressed).
- Added the ability to move files/folders within a shared folder when "can modify" permission is given to a user.
- Introduced the minimum allowed period of 7 days for the parameters of auto-erase of files and revisions. This will prevent administrators from using unsafe settings that could lead to unrecoverable data loss in case of accidental deletion.
- Introduced dozens of security improvements, vulnerability fixes and library updates
- For security reasons, removed the possibility to set a never-expiring password when creating a user account. The new password expiration options are: 6, 12, 24 and 48 hours since the email is sent (24 hours set by default). After logging in with this temporary password, the user will be forced to set a new password
- For security reasons, increased the minimum length of a new password from 8 to 12 characters
- For security reasons, changed how guest users see folders shared with them in their list of Shares. Now, instead of exposing the full path to the shared folder from the root, UI displays only the name of the shared folder itself
- For security reasons, changed how shared folders are mentioned in notification emails for share link recipients. Now, instead of exposing the full path to the shared folder from the root, the email displays only the name of the shared folder itself
- When an organization is disabled by the administrator, the share links made by its users will no longer be available. If the organization is re-enabled, the share links will become accessible again
- When an organization trial expires, the share links made by its users will no longer be available. If the organization is switched to paid or its trial is re-enabled, the share links will become accessible again
- Added RFC2822 compliant Message-ID header for all emails to prevent anti-spam check failures on some services, especially when using a third-party email server
- Slightly improved the texts of welcome emails that are sent automatically during the account creation and triggered by the administrator manually, including the emails sent to AD-integrated accounts
- Improved translations for supported languages
- Introduced better tracking of inactive root subscriptions. This will allow purging of subscriptions that are inactive for long periods of time to improve backend performance
- Improved the error handling and introduced better messaging when a user tries to permanently delete a file while having no purge permissions
- For users logged in through x360Portal SSO, added a button "x360Portal" to the top menu for quick navigation to https://partner.axcient.com/
Fixes
- Fixed a bug where a share link owner was not notified via email when their link expired
- Fixed a bug where emails with international Unicode characters in subject and body (for example, notifications mentioning files/folders with such characters in names) were failing to send in some cases
- Fixed a bug where drag-and-drop upload within a shared folder would always bring the user back to the top level of the shared folder, no matter how deep in the folder structure the user was. Now, the user will remain in the current folder after uploading
- Fixed a bug where drag-and-drop upload into a sub-folder by hovering files over its name didn't work properly within a shared folder, uploading the file in the currently opened folder instead
- Fixed a bug where making a new guest account from the share link dialog (by adding a new email to recipients) and saving changes twice without refreshing the page would revoke access of the newly created guest account to that share link
- Fixed a bug in file listing API where sorting worked only for the first page of 20 items. Now, sorting works correctly for the whole folder in iOS and Android apps and other API integrations
- Fixed a bug in the API where deleting an organization didn't delete its accounts. Now, accounts are being deleted properly, same as if the organization was deleted from Web UI
- Fixed a bug where a team share would appear for a user on Web even though the user had only a machine subscription to that team share, but not a "Web and Mobile" subscription
- Fixed a bug where files on top level of a Backup root weren't included in the resulting archive when selecting them in bulk and choosing "Download Zip"
- Fixed a bug where trying to send a storage overview report and some other reports for organizations with unlimited quota would result in 500 error
- Fixed a bug where clicking the Home button in breadcrumbs on the user's list of backups would return 404 error
- Fixed the sorting of numbers in the names of team shares in user's and admin's lists. Instead of Share 1, Share 10, Share 2, Share 20, Share 3, Web now uses the proper order: Share 1, Share 2, Share 3, Share 10, Share 20
- Fixed a bug where admin's list of team shares displayed inconsistent tab icons when switching between tabs "Team Shares" and "Individual Shares"
- Fixed a bug where the locked icon didn't appear next to a file that the user just locked until a page refresh
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