Terminology and Definitions - x360Cloud

Written By Tami Sutcliffe (Super Administrator)

Updated at July 19th, 2021

Many keywords used in x360Cloud reports and documentation refer to industry terminology.

For example:  



 Service Instance



A service refers to the SaaS platform supported by x360Cloud.


A service instance refers to a specific occurrence of a service.  

You may have more than one instance of a service; each instance displays its unique domain name


A service connector refers to the type of service.

You may have one or more of these well-known service connectors:


MS Office 365







Office 365 Mail

Office 365 Contact

Office 365 Calendar

Office 365 SharePoint


 Backup Objects


A backup object refers to the content type that is backed up, including:

  • Document (for example, from a SharePoint Document Library or OneDrive)
  • Email
  • Event
  • Contact

Please note that nested folders need to be restored individually.

Metadata and permissions are backed up but not restored.




SUPPORT  | 720-204-4500 | 800-352-0248 

  • To learn more about any of our Axcient products, sign up for free one-on-one training.
  • Please contact your Partner Success Manager or Support if you have specific technical questions.
  • Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance.