Examples of possible error messages
This error might occur if you have .NET Framework 3.5 or earlier installed:
This error might occur if you have .NET Framework 4.0 installed:
What causes this error?
This error might appear when you have an outdated version of .NET Framework and you try to launch Axcient DirectRestore 21.5.0 (or later.)
An embedded browser and new libraries for product activation were added in ADR 21.5.0 and this increased the .NET Framework requirements from 2.0 to 4.5.2.
How to resolve this error
If you have an older .NET Framework version, you must download an updated version here:
- For Windows Vista, we recommend .NET Framework 4.5.2.
- For newer operating system versions, we recommend .NET Framework 4.8.
| 720-204-4500 | 800-352-0248
- https://partner.axcient.com/login or call 800-352-0248
- Axcient x360Portal under
- To learn more about Axcient products, sign up for a free one-on-one training
- Subscribe to the for updates and scheduled maintenance