What is a root? - x360Sync

Written By Tami Sutcliffe (Super Administrator)

Updated at October 24th, 2025

Table of Contents

Overview

A root is a bucket to hold data; every type of data lives within a root.  

Only top level folders are roots (e.g., Sync Folder (Personal root), Team Share Folders, Backup Folder).

Root Types

The system includes three types of roots:

  • A Personal root—directory that is created when a user account is generated in the system.  This directory contains all personal data.
  • A Team Share root—a directory that is shared with multiple user accounts.
  • A Backup root—a directory that exists on one machine, and is intended to store data so that it can be restored in the event of data loss. Backup roots are not replicated to other machines.

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