View and export audit logs

Written By Heather Hootman ()

Updated at August 1st, 2022

View audit logs

In the Reseller Portal, you can view a list of historical activities that occurred in the x360Cloud system. Events that are captured in the Audit Logs include:

  • Search
  • Restore
  • User sign in and sign out 
  • User updated organization settings

To view audit logs:

1. In the Reseller Portal, click the Audit Logs tab.

2. When the Audit Logs page opens, you will notice two tabs available under the System Logs section: User Activity and System Activity 

  • The User Activity tab displays events initiated by users, including account selection/deselection for backup, search and restoration.
  • The System Activity tab displays system events initiated by the x360Cloud system. These activities can include backup start or completion, synchronization from a source system, auto-selection for protection, and so on.

3. Events that are captured in the System Activities audit logs include:

  • Container (initial) backup started
  • Container (initial) backup completed
  • Container (initial) backup failed
  • Automatic synchronization from source system started
  • Synchronization from source system failed
    2.39.0-system-log-examples.png

To better understand the activities shown, you can see the logs from the organization-level Audit Logs page. Events related to the context organization are shown there. For example, you can view events related to:

  • Search
  • Restore
  • User sign in and sign out
  • User updated organization settings

0007-audit-report-examples.jpg


View audit logs 

As a reseller, you can view a list of historical system-level activities in the x360Cloud by reviewing the audit logs.

The audit logs available in the x360Cloud Reseller Portal allow you to view a list of historical activities that occur in the x360Cloud system. 

Events that are captured in the audit logs include:

  • Search
  • Restore
  • User sign in and sign out
  • User updated organization settings

To view audit logs:

STEP 1: Navigate to the Audit Log page and find the System Activity tab

In the x360Cloud Reseller Portal Dashboard, click the Audit Log tab.

When the Audit Log page opens, you will notice two tabs available under the System Logs section:

User Activity and System Activity

  • The User Activity tab displays events initiated by users, including account selection/deselection for backup, search and restoration.
  • The System Activity tab displays system events initiated by the x360Cloud system. These activities can include backup start or completion, synchronization from a source system, auto-selection for protection, and so on.

STEP 2: Review the entries under the System Activity tab

Events that are captured in the System Activity audit logs include:

  • Container (initial) backup started
  • Container (initial) backup completed
  • Container (initial) backup failed
  • Automatic synchronization from source system started
  • Synchronization from source system failed

2.39.0-system-log-examples.png

To better understand the activities shown, you can see the logs from the organization-level Audit Logs page. Events related to the context organization are shown there. 

For example, you can view events related to:

  • Search
  • Restore
  • User sign in and sign out
  • User updated organization settings

0007-audit-report-examples.jpg

STEP 3: Browse as needed

Optionally, use the navigation panel to view historical data. 

03-browse.jpg


Export audit logs

After you review Audit Logs in the Reseller Portal, you can optionally export specific log entries to your local machine. You can even download files in .xlsx format, giving you access to native Microsoft Excel filtering tools to help you view and sort log entries.

To export audit logs from the Reseller dashboard: 

1. Navigate to the Reports page. 

0004-reports-page.jpg

When the Reports page opens, you will notice two tabs available. 

2. Select the type of activity report to be exported. 

  • The User Activity tab displays events initiated by users, including account selection/deselection for backup, search and restoration.

2.43.0_new-report-tabs.jpg

  • The System Activity tab displays system events initiated by the x360Cloud system. These activities can include backup start or completion, synchronization from a source system, auto-selection for protection, and so on.

3. Select specific log entries. In the Reports page, click the check boxes adjacent to the log entries you want to export.

0007-audit-report-export-choices.jpg

4. Alternatively, select all log entries by clicking the Select All button.

5. Export selected log entries by clicking the Download Report button. 

6. Select an output file format. In the Download Audit Logs Report dialog box, select your preferred output file:

  • Click the Download as CSV radio button to download your preferred file in .csv
  • Click the Download as Microsoft Excel Worksheet radio button to download your file in .xlsx file. When you select this option, you can use native Microsoft Excel filtering tools to view and sort information.

Click the Download button to download the selected file. 

0007-audit-report-download-report.jpg