Alerts
Notifications of protected system, BDR appliance or vault status, impending action required or resolution of a previous alert.
Agent
Or backup agent is a software application responsible for initiating the backup sequence and transmitting the backup image or file/folder level data.
Appliance
Or BDR appliance or backup appliance is a virtual or physical server system on the end customer's local network used for backup, recovery and restore of local protected systems.
Automatic updates
Components of x360Recover can be configured to automatically receive and deploy updates.
AutoVerify
An enhancement to x360Recover's nightly BootVM check feature which provides validation of the recoverability of backup snapshots.
Backup
An image or file/folder level data copy sent to a 2nd physical or virtual storage system.
Bare Metal Restore utility
More than just a bare metal recovery suite, our Bare Metal Restore utility provides a platform to diagnose, troubleshoot, repair, and recover data from any offline system.
BDR
Backup disaster recovery
Direct-to-Cloud (D2C)
A back up process that sends backups directly to offsite storage without the need for an onsite BDR appliance.
DirectRestore
Axcient DirectRestore (ADR) is granular data extraction software for offline SQL databases, Microsoft Exchange Server mailbox stores and Outlook files. Axcient DirectRestore (ADR) is granular data extraction software for offline SQL databases, Microsoft Exchange Server mailbox stores and Outlook files.
Email alerting
Support for alerts by Email to simplify integration with other PSA and monitoring tools. Provides Email alert management and filtering by alert class to reduce ticketing noise.
Export to VHD/VHDX/VMDK/VDI/RAW
Any recovery point can be exported as a virtual disk file, to either local or USB storage connected to the appliance or vault. Supported formats offer easy integration with VMware, Hyper-V (Gen1 and Gen2), VirtualBox, Xen, KVM and other Hypervisor platforms.
Flexible scheduling
Create multiple backup schedules running at staggered intervals or manually defined times to distribute backup traffic network load. Create granular off-site replication scheduling with integrated bandwidth management to prevent Internet bottlenecking during business hours.
FTPS
File Transfer Protocol Secure adds an SSL/TLS layer beneath the standard FTP layer to encrypt the data channels.
Incremental Backup
After the initial base image, all successive backups capture only incremental changes into a new snapshot of that point in time. This provides for fast, lightweight backups that can be scheduled to occur more frequently than traditional backups (as frequently as every 15 minutes). Individual backups are also much smaller than traditional backups, facilitating easy off-site replication with modest Internet bandwidth
Image based backups
Image-based backups make a complete copy of a protected system including all operating system files and boot records necessary to recover a system in the event of a disaster. The Agent captures all protected system disks at the block level, enabling complete system restores from any recovery point on the Appliance or Vault without the need for any lengthy Operating System reloads.
Instant Recovery
Failed Protected systems can be recovered instantly by leveraging Axcient x360Recover's built-in Hypervisor to boot any recovery point as a virtual machine directly on the BDR Appliance, or by exporting the protected systems disks as iSCSI targets to an existing virtual server infrastructure. In addition Virtual Office can be used for both appliance based and Direct-to-Cloud backups to virtualize protected systems in the cloud.
iSCSI Target Support
Each recovery point may be exposed as a raw iSCSI disk volume in order to facilitate large data recovery operations or to provide a set of iSCSI disks to an external Hypervisor and act as a temporary SAN replacement, providing instant recovery of systems in your Enterprise virtual environment.
Local Cache
Local cache for Direct-to-Cloud (D2C) is an encrypted, compressed, and deduplicated database containing block storage for your D2C protected systems. It's copy of unique data blocks from the backup agent provides fast, real-time recovery and virtualization without a hardware backup appliance. Local cache data can be (a) stored on a directly attached USB device for a single protected system or (b) shared by protected systems on a network or NAS device.
Migration
Protected system recovery points and metadata can be migrated between appliances to preserve retention during hardware upgrades and/or replacements
Multi-Site replication
Recovery point data at the customer site can be asynchronously replicated to one or more off-site Vaults, providing protection against total loss-of-site disasters.
NAS
Network Attached Storage.
NFS export
The appliance or vault can export NFS shares to provide shared storage for your virtual platform and to allow access to exported Virtual Disk Images. This feature is very useful for recovering to an external virtual platform, or from a failed SAN when your virtual hosts are still fine.
Nightly boot checks
Performs a nightly boot check of the latest recovery point on each protected system. Each machine is booted as a virtual guest directly on the BDR appliance. A screenshot capture is viewable on the particular device, in the Recover Manager and/or delivered via email, and/or ConnectWise ticketing.
Pre-load Seeding
See USB Seeding of Off-Site Base Image
Protected System
A physical or virtual server, desktop, laptop or NAS that is backed up to an appliance or via Direct-to-Cloud.
Recover Manager
A multitenant, centralized dashboard to view the status of your customer backups, replications and recoveries. It is also the secure, remote access to your managed appliances, vaults and protected systems.
Recovery
To bring the customer system(s) online in the Virtual Office environment so that they can continue some level of business operations.
Replication
The process of sending a backup from a BDR appliance storage to the vault.
Restore
Using a known good backup of the customer’s protected system(s) to return file(s), folder(s) or the protected system to a previously operational state.
Shadow Copy
See VSS.
USB Seeding of Off-Site Base Image
So that large initial backups do not have to be replicated over the Internet when enabling replication on a BDR appliance, it is optional to use a USB seed disk for the initial full backup image. When enabling seeding, subsequent increment backups are delivered immediately to the vault and will be imported once the USB seed disk has been received and imported.
Note: Direct WAN replication is robust. Interrupted transfers will be resumed where they last left off. Seeding can be useful for large base images of 500GB+, or for sites with poor Internet bandwidth.
Vault
Axcient hosted cloud vaults are owned and maintained by Axcient and provided to the partner for backup data storage and retrieval.
Private vaults are physical or virtual systems owned and maintained by the partner. These systems are provisioned by using the x360Recover installation ISO and choosing Vault during the installation.
VHD
Virtual Hard Disk.
Virtual Office
Is a recovery feature found in the Recover Manager that enables the partner to use a backup instance to create a live virtual machine (VM) of a customer’s protected systems. The customer can then RDP into the VM to resume business operations. Backups will resume automatically as if they were coming from the physical protected system.
VSS
Volume Shadow copy Service (VSS) is the Microsoft Windows built in backup image service.
ZFS Storage Pool
Axcient x360Recover leverages the advanced data protection, flexible storage technology and snapshot features of the ZFS filesystem, providing for robust data integrity, reliable snapshot replication, and native compression.
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