x360Recover Agent Release Information | |
Agent Version: |
v.2.25.2 |
Release Date(s): |
Targeted release starting August 10, 2020 |
Release Overview
x360Recover Agent 2.25.2 is a hotfix release. The primary focus of this release is to deploy an updated version of the x360Recover Analysis Tool designed to support our new ticketing backend.
Summary of Enhancements
- Updated x360Recover Analysis Tool to interoperate with Salesforce cases for ticket support
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Auto Update Best Practices
We recommend that Enable Auto Update is enabled on the Settings -> Update Manager page on each of your x360Recover devices.
We also recommend that you enable Auto-Enable Remote Assist When Upgrading so that remote access will be available to our development team should something go wrong with your upgrade.
This will ensure that your x360Recover devices are updated with the latest software enhancements in a timely fashion, and that the x360Recover Support team will have a short window of time to access and repair any troublesome devices without requiring user intervention.
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CUSTOMER SUPPORT | 720-204-4500 | 800-352-0248
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- Please contact your Partner Success Manager or Support if you have specific technical questions.
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