Nov 2022 release notes

Written By Tami Sutcliffe (Super Administrator)

Updated at December 1st, 2022


November 2022 release notes

x360Recover Agent 2.37 - Nov 30 2022 [Click to expand...]

 Agent Version

    x360Recover 2.37

 Release Date

    Targeted release starting November 30, 2022 

Release overview 

x360Recover agent 2.37 is a maintenance release. The focus of this release is to address bugs found during support escalations, enhance the Analysis Tool (AT),  and relax the minimum days of retention required by local cache. 

Summary of enhancements

  • Analysis Tool now collects and returns a network speed test against the Axcient Datacenter for agents configured in Direct-to-Cloud mode
  • Analysis Tool now includes logging improvements
  • Analysis Tool can now collect *.csv files from the agent installation folder when extended debug logging is enabled for the agent
  • The setting for local cache minimum days of retention can now be set as low as two (2) days. (The default minimum days of retention remains seven (7) days if not overridden by configuration). 

Summary of bug fixes
  • Fixed case where the agent crashes when the connection is lost due to timeout
  • Fixed issues with corrupted/damaged GPT partition tables returning invalid partition size for Smart Recovery
  • Fixed issue with Analysis Tool missing agent config files for 3.x Windows and Linux agents
  • Fixed issue with Analysis Tool returning incorrect mount point names for some target snapshots
  • Fixed issue with inaccurate detection of some disks as not writeable, causing metadata to be skipped in Smart Recovery
  • Fixed issue with race condition causing backup failures when snapshotDetails.txt is not found after creating snapshot

Auto Update Best Practices

We recommend that the option to Enable Auto Update is enabled on the Settings -> Update Manager page on each of your x360Recover devices.

We also recommend that you enable Auto-Enable Remote Assist When Upgrading so that remote access will be available to our development team should something go wrong with your upgrade.

This will ensure that your x360Recover devices are updated with the latest software enhancements in a timely fashion, and that the x360Recover Support team will have a short window of time to access and repair any troublesome devices without requiring user intervention.



This maintenance release enhances the Analysis Tool (AT)  and relaxes the minimum retention required by local cache.

x360Recover Manager (RMC) v 4.37 - Nov 30 2022  [Click to expand...]


    x360Recover Manager (RMC)  v 4.37

 Release Date

    November 30 2022 

Release overview 

X360Recover Manager 4.37 includes enhancements and maintenance updates.  

  • We've updated the System Details tab of the Health Dashboard, making it easier to navigate to a vault from the protected system area. This saves you multiple clicks each time you drill down to see additional information or troubleshoot.

Summary of enhancements

  • The Vault link from the protected systems area (on the System Details tab of the Health Dashboard) now takes you directly to the vault. 

Summary of bug fixes

  • Fixed issue where the protected system was displaying in the vault after the client was removed from the license portal. 
  • Fixed bug where each time a backup/replication occurred for a BRC-protected system desktop, the operating system type changed temporarily to server then reverted back to the correct desktop. 



The Vault link from the protected systems on the Health Dashboard now takes you directly to the vault. 

Recovery Center v 1.9.0 - Nov 29 2022  [Click to expand...]

   Component    Recovery Center for x360Recover Direct-to-Cloud (D2C)

   Version    1.9.0

   Release Date    November 29 2022 

Release overview

Recovery Center 1.9.0 is a maintenance release. The primary purpose of this release is to provide bug fixes and improve user friendliness.

Summary of feature enhancements
  • In-use recovery points are now displayed and blocked from use in Recovery Center
  • xCloud user account has been deprecated and services now run as LocalSystem
  • Extra white space found in local cache path is now automatically removed
  • Plain text local cache password credentials are automatically encrypted
  • Analysis Tool has been updated
Summary of bug fixes
  • Fixed issue with Hyper-V jobs unable to start if ‘start now’ was not selected during job creation
  • Fixed issue with multiple connections to network shares by deleting connections on job completion
  • Fixed performance issue on dynamic / thin VHD export disks
  • Fixed problem loading root certificates when some certificates in the upstream chain have expired

See the Recovery Center User Guide for complete details.



This maintenance release provides bug fixes and improves user friendliness, including an update to the Analysis Tool.

x360Recover Manager (RMC) v 4.36 - Nov 14 2022  [Click to expand...]


    x360Recover Manager (RMC)  v 4.36

 Release Date

    November 14 2022

Release overview 

X360Recover Manager 4.36 includes enhancements and maintenance updates

Summary of enhancements

  • The csv export for the Cloud Vault Summary report now lists the number of clients in Axcient Cloud vaults only.
  • Device Type was added to the filter options for the Devices dashboard.
  • Local cache health status no longer causes false alerts for newly-added protected systems.
  • The Storage Pool column header was renamed to match the Vault and All Appliances sections on the System Details dashboard.

Summary of bug fixes

  • Fixed an issue where the initial loading of the System Details dashboard took an excessive amount of time.
  • Fixed the issue where a PSA integration for Autotask displayed unfriendly error message when setting up the integration.



This maintenance release includes enhancements and maintenance updates.