x360Cloud 4.14.0 Release Notes
Version |
4.14.0
|
When |
Europe – April 7, 2026 United States, Canada – April 8, 2026
|
Goals |
|
Fixes
- Fixed an issue where Microsoft 365 user discovery in x360Cloud could get stuck when initial folder index creation failed.
- Fixed an issue where Google Contacts backups could fail entirely if the Google API returned an error when requesting a contact photo.
- Removed the misleading, incomplete user count shown in the “Stop user backup” modal dialog when using the “Select all users” option.
- Improved the reliability of retry logic when restoring Google Drive data (the system now restores the stream before attempting the next upload).
Known issues
- Backup is failing for some OneDrive and SharePoint files that were deleted and then restored from the recycle bin, causing certain Microsoft 365 OneDrive and SharePoint backups to report a "Partial" status. This is due to a permissions issue related to Microsoft advisory SP1177145. According to Microsoft, the root cause has been resolved, but there is not yet a permanent, completed fix for all previously impacted items; remediation is ongoing. If you are affected, please refer to the workaround instructions in Partial Backup for Microsoft 365 OneDrive and SharePoint data or contact our support team for assistance.
SUPPORT | 800-352-0248
- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
- Have you tried our Support chat for quick questions?
- Free certification courses are available in the Axcient x360Portal under Training
- Subscribe to Axcient Status page for updates and scheduled maintenance