Backup for Files - [2017b] Online Backup Manager Release #: 3.18.46

Written By Tami Sutcliffe (Super Administrator)

Updated at March 31st, 2021

Online Backup Manager Release #: 3.18.46
Download Release Date: 
Week of 01/02/2017                                                                                         Auto Update as Minor Version Release Date: 01/11/2017

OBM version 3.18.46 was released for manual download only (through the Axcient backup portal) on 1/4/2017.   

This release occurred in order to provide ShadowProtect monitoring improvements within Axcient Cloud VMs (target) and Local BDRs (source).

BDR for ShadowProtect monitoring (data collection) performance improvements include:

  • Increased efficiency in the chain verification scan algorithm
  • Bug Fix: Machines with long backup chains are now properly monitored
  • Bug Fix: BDRs with many machines are now properly monitored

Other BDR for ShadowProtect monitoring (data collection) performance improvements include:

 SPI file types not associated with ShadowProtect are no longer monitored as a backed-up machine. This includes specific Adobe file types (for example: C:\Users\Owner\AppData\Roaming\Adobe\Acrobat\11.0\dir\example.spi)

=  ImageManager now only monitors the main ImageManger log and ignores ancillary logs. This helps exclude ‘false positive’ errors found within detailed ImageManager logs. Examples of ignored errors include: 

  • delete entry – failed
  • retry Database. Execute: failed
  • update verify failed

=  Missing ‘.SPF’ (backup base image) files are now reported on specifically.

Previously, Axcient reported a null date for the last backup if the .SPF (base image) was missing.  Now, Axcient reports that the .SPF is missing or invalid, providing a more accurate message. NOTE: A missing SPF is a common (yet transient) issue that occurs when the machine is being seeded (preloaded) to the Axcient cloud.


NOTE: Currently Microsoft .NET 3.5 (or greater) is NOT required to backup file data or ShadowProtect images to the Axcient cloud. However,  it is needed to fully monitor ShadowProtect/ImageManager backups. We highly recommend upgrading to .NET 3.5 or later to take full advantage of  Axcient BDR for ShadowProtect’s granular monitoring features.