BRC - "Offsite Warning" error after cloud replication

Written By Tami Sutcliffe (Super Administrator)

Updated at August 31st, 2023

Problem: The user receives the following error after a Cloud replication completes:

OFFSITE_WARNING 02/05/2015 - 11:42:10 PM Off-Site Backup init task : DATABASE_DUMP_ONSITE failed. Details: (mysqldump: Error 2013: Lost connection to MySQL server during query when dumping table `EVENTS` at row: 7493

Cause: This is caused by an issue with the internal Axcient BRC Appliances’ SQL Tables.

This does NOT affect any local or Cloud jobs and this is NOT a failure.

Solution: Please contact Axcient Support so this warning can be debugged and resolved.