Can I hide in notification emails?

Written By Tami Sutcliffe (Super Administrator)

Updated at July 30th, 2021


Axcient sends out several notification emails (account creation, no backup notification, etc.). In the notification emails it includes links to the web portal. The URL of these links include by default. If you are trying to private brand your service then this can be changed without loss of functionality. It requires setting up a redirection PHP or ASP script on your web-host. (If you cannot run PHP or ASP scripts on our server please contact us for a solution.)

NOTE: This option for branding is normally not used. It is not needed if you are using an HTML frameset script. Please contact us before using this option.


  1. Copy the text of the PHP Redirection Script below into a new text file and name it index.php
  2. Change any reference to mybrand to your unique brand ID (usually this is two or three letters long)
  3. Upload the redirection script to a new directory on your server (for example: )
  4. Email us with the redirection script location and we will change your brand information.

NOTE: You cannot use DreamWeaver to create the file, because DreamWeaver will interfere with the creation of the frameset. Please use notepad or a tool that does not try to parse the file in order to create the index.php or index.asp file.

PHP Redirection Script


//This script will redirect them to
//TODO: Change your brand ID below to your 2 or 3 letter brand ID:
$brandID = 'mybrandid';

//Then rename this script (probably to index.php) and upload to your web server.
//Test it by trying out the following page:
//And you should be redirected to

$aRequest = parse_url($_SERVER['REQUEST_URI']);
$sQuery = $aRequest['query'];
$sNewLocation = "{$brandID}&{$sQuery}";
header("Connection: close");
header("Location: $sNewLocation");


ASP Redirection Script

<%@ Language=VBScript %>
Dim sBrandID, sQuery

' This script will redirect them to secure.jpg
' TODO: Change mybrandid to your 2 or 3 letter brand ID:
sBrandID = "mybrandid"

' Then rename this script (probably to index.asp) and upload to your web server.
' Test it by trying out the following page:
' And you should be redirected to

sQuery = Request.ServerVariables("QUERY_STRING")
Response.Redirect("" & sBrandID & "&" & sQuery)