x360Portal FAQs & Troubleshooting

Introduction to x360Portal FAQs & troubleshooting

As an x360Portal partner, you can access our service and product support to ensure your clients and their customers stay productive, safe, and up-and-running.

To verify the status of any Axcient service, check here: https://status.axcient.com

For response times and service levels, check our Support Level Agreement and our Cloud Services SLA.

For immediate assistance, open a Support ticket in your Axcient x360Portal

For free and self-guided training, the x360Portal certification course is available through the Axcient x360Portal

For step-by-step documentation, the full x360Portal user guide is here

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