x360Portal FAQs & Troubleshooting
Introduction to x360Portal FAQs & troubleshooting
As an x360Portal partner, you can access our service and product support to ensure your clients and their customers stay productive, safe, and up-and-running.
| To verify the status of any Axcient service, check here: https://status.axcient.com |
| For response times and service levels, check our Support Level Agreement and our Cloud Services SLA. |
| For immediate assistance, open a Support ticket in your Axcient x360Portal |
| For free and self-guided training, the x360Portal certification course is available through the Axcient x360Portal |
| For step-by-step documentation, the full x360Portal user guide is here |
In this section
- Choose a password - x360Portal
- Manage user accounts - x360Portal
- Pay Your Axcient Invoice - x360Portal
- How to create, review and close a Support ticket - x360Portal
- Request a New Account - x360Portal
- Introduction to x360Portal FAQs & Troubleshooting
- Multi-Factor Authentication (MFA) FAQs - x360Portal