Delete a protected system - x360Recover

Written By Tami Sutcliffe (Super Administrator)

Updated at October 18th, 2021

If you need to delete a protected system, remember that removing a license does not stop the billing process. To stop the billing process, you must complete each of the following steps:  

  • Uninstall the agent.
  • Delete the protected system from the appliance.
  • Delete the protected system from the vault.
  • Remove the license in the Licensing Portal.

Note

To avoid billing charges, you must remove the protected system from all Axcient vaults. If you are vaulting to your own private cloud, you can leave the system on your self-hosted vault without incurring any additional charges.

To delete a protected system: 

1. On the protected system, open the Control Panel.

2. Uninstall the agent from the Protected System using the Apps & Features tool.















3. Log in to the appliance Web interface.

4. Click the Protected Systems tab on the left hand navigation.

5. Find the protected system under System Name and click the Trashcan icon to delete.


6. Log in to the Licensing Portal.

7. Click the User Management tab to expand the menu and then click the Licenses tab.


8. Find the location you want to manage and click the Manage button.


9. In the Manage Location page, find the license you want to delete and click the Remove button to remove.


10. Log in to the Vault Web interface.

11. Click the Protected Systems tab on the lefthand navigation.

12. Find the Protected System under System Name and click the Trashcan icon to delete.


 


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