Migrate from one device to another in x360Recover

Written By Tami Sutcliffe (Super Administrator)

Updated at September 15th, 2021

Migrate a protected system in x360Recover

In certain circumstances, you may want to relocate a protected system in x360Recover from one device to another. This could be for several reasons including migrating to a new appliance or balancing storage consumption between vaults. 

In order to facilitate this process, x360Recover has the ability to perform a full migration of protected systems, including all recovery points, job histories, and metadata from one device to another. 

 

Note on minimum storage space requirements:

When migrating a protected system from one device to another (appliance to appliance, or vault to vault) the protected system data is first sent to the new device and stored in the aristosbay folder, and then imported into the ZFS pool.  Because of this, the new BDR device needs to have enough storage space to hold both copies of the data during the migration process.

Since data is stored twice on the receiving unit while a migration is in flight, the new unit must have enough total capacity to hold all of the protected systems you wish to migrate and still retain enough free space to hold a second copy of the largest protected system being migrated

This article describes the steps needed to: 

Please carefully follow one of the two procedures listed below:


How to migrate to a new appliance:

     IMPORTANT NOTES:

  • Please migrate only ONE system at a time.
  • Do not create a new user in the license portal for the new appliance you are migrating to. Instead,  add a new location to the existing user account. If a new account is created in error (instead of a new location being added to an existing account),  replication will not be able to continue on the new appliance. 

STEP 1. Before beginning migration, prepare a new appliance for the customer by doing the following:

  • Visit the License Portal at https://licensing.x360Recover.com 
  • Add a new location to the existing user account.
  • Assign the appropriate licenses to the new location to support the protected systems being migrated.
  • Select this customer and this new location when you begin provisioning the new appliance.

STEP 2. Verify that no backup or replication jobs are active for the protected system by checking the, Backup and Replication pages on the Jobs menu. 

STEP 3. Stop and Disable the x360Recover Agent Service on the protected system.

STEP 4. On the appliance, set the retention policy to Basic and -1 so retention will not roll off any snaps.

STEP 5. On the appliance, go to the Protected System Details page of the system you are migrating, and select the Migrate button.

If replication is configured for the protected system, replication settings (including remote connectivity settings defined on the Vault Settings menu of the appliance) will be copied, and migrated to the new appliance.

STEP 6.  Choose a migration method by clicking on the corresponding radio button from the following settings:

Note: If migrating via USB, an encryption password is required.

IMPORTANT NOTE: Please do not lose this password as it cannot be recovered!

STEP 7.  When you have selected your desired migration setting, and entered your encryption password, click the Migrate button to begin the migration process.

Note: You can monitor the progress from the System tab on the Jobs menu pane.

---7a.  If migrating via network , the migration process will automatically complete in two steps:  

(a) Migration Export on the source appliance, and then (b) Migration Import on the target appliance. Once the Export job is completed successfully on the source appliance, the Import job will automatically start on the target appliance. Then:

 - Verify that the migration job completes successfully on the source appliance.
 - Verify that the migration job completes successfully on the target appliance.

---7b. If migrating via USB, once the export process completes on the source appliance, connect the USB drive to the destination appliance.

From the Protected Systems page, click the Import button, and then select the protected system being migrated. 

You will be prompted for the Password.

STEP 8. Monitor the migration import process from the System page on the Jobs menu.

Verify that the job completes successfully.

STEP 9. Once the migration has successfully completed, reconfigure the agent for the new appliance, or change the IP address of the new appliance to match the old appliance:

  • To update the agent on the protected system: Edit Aristos.cfg on the protected system, and change the IP address to that of the new appliance being migrated to.
  • If migrating within a cluster, once the job is successfully received on the destination appliance you must reconfigure the Agent to point to the new Appliance IP address.

STEP 10. Once migration of all protected systems has been completed (from the original appliance to the new appliance) , visit the License Portal and delete the location associated with the original appliance.

This will revoke assigned licenses and remove the protected system data from Recover Manager.

Note: Verify that you are deleting the correct location.

On the original appliance, navigate to System Settings -> License Details and note the location:

License_location.jpg


How to migrate to a new vault:

Important note: Please migrate only ONE system at a time.

STEP 1. Click on the Protected Systems tab on the left hand navigation and 

select the appropriate System Name from the table.


2. Disable replication on the appliance for the protected system that is being migrated from by unchecking the Enabled checkbox shown below on the far left side of the window. 

Then, click the Save button.

2. On the vault, click the Protected Systems tab on the left hand navigation and select the appropriate System Name.

3.  Select the Migrate button.

4. Choose a migration method by clicking on the corresponding radio button from the following settings:

4. Click the Start button to begin the migration.

If migrating via USB, an encryption password is required.

Important

Do not lose this encryption password - it cannot be recovered!

5. Monitor the progress from the System tab on the Jobs menu pane.

6. If migrating via network, the migration process will automatically complete in two steps:

  1. MigrationExport on the Source Vault, and then
  2. Migration Import on the Target Vault.

Once the Export Job is completed successfully on the source Vault, the Import Job will automatically start on the Target Vault.

  1. Verify that the Migration Job completes successfully on the Source Vault.
  2. Verify that the Migration Job completes successfully on the Target Vault.

Once the migration has successfully completed, you may re-enable the appliance to replicate with the original Vault and/or add a new Vault and enable Replication, and click on the Save button.

7. To add the new Vault, click the Protected Systems tab on the lefthand navigation and select the appropriate System Name.

8. Select the Replication button9. In the Replication Settings popup, click the Add Vault button.

10. Select the new Vault from the dropdown list, and select the OLDEST snapshot and click Save.  Do NOT select USB Seeding.

To stop replicating to the original vault, select Delete button from the Replication Settings dialog box, and then click on the Save button:

You may choose to:

  • Simply delete the replication partnership using the Delete Settings and Vault Data button, or
  • Delete both the replication configuration and the Protected System Data from the Vault by using the Delete Replication Settings but leave Protected System on Vault button.

Note

You must type in the case-sensitive hostname of the Protected System to enable the Delete button action, and then click on the Save button.


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